Easy to use This is a great app for on the go and any time. I check my balances before I go shopping. I make deposits, I transfer money and I can pay my bills all on the go. The only thing is I wish they would let you transfer monies between financial institutions. They tell me as well as other financial institutions they do not make or accept external deposits unless they are ACH deposits.
I CONSTANTLY get this message when in the app or when I'm trying to connect to the app: "We're temporarily unable to connect to Chase. Please try again later." This is very annoying... especially when I'm in the middle of a transaction! I've uninstalled and reinstalled but to no avail. I originally had given this app 5 stars but now I'm moving it down to 3 stars until they can fix this bug!
This app is super easy and simple to use. It's very easy and fast to deposit checks, you can even deposit 2 or more at a time! But sometimes when I try to deposit multiple checks the first one will go through and it'll say that there was an error with the rest.
Is it possible to remove that finger print login popup window? I'm sure there's a more unobtrusive way to show that you can log in with your finger. Finger print login fails the first time. It only works after I restart the app.
This app never works so I end up calling the bank which is just as bad. I tell them it doesn't work and they tell me I need to use my computer. The balance doesn't update for days. You can deposit your pay check on Saturday night and not see the money for a week. No wonder they have to offer people $200 or $300 to sign-ups for an account there. I could really use the app if it worked. The text messaging was better.
Can't view investment accounts, tells you something went wrong. Clear data and it will work on second login but then will go back to not working. No ability to send feedback in app.
• Minor bug fixes and improvements