Groupe Mutuel

Groupe Mutuel Services SA

About this app

From your mobile application, manage your health insurance easily, wherever and whenever you want.


Medical invoices
- 🚀 Scan and send your invoices instantly, in just two minutes!
- 📈 Track your deductible and co-insurance status in real time


Contracts and Documents
- 📥 Find all your documents and reimbursements in one place
- 📝 Update your contracts and personal details yourself
- 🎫 Thanks to the application, keep your insurance card close to hand
- ☎️ Find the telemedicine number for your insurance model


Digital services
- 👩‍⚕️ Take control of your healthcare journey with Compassana, your new health partner
- 🔍 Check your symptoms with Ada, artificial intelligence at the service of your health


Download the application now to discover and take full advantage of all the digital features and services available!


Do you have any questions?
- Call the Customer Area hotline on 058 058 71 71, Monday to Friday, from 08.00 to 18.00 (8 cts./ min.) 
- Write to us: [e-mail]
- FAQ - https://www.groupemutuel.ch/en/private-customers/our-services/customer-area/faq-espace-client.html

Ratings and reviews

Fast, pretty comprehensive, accurate and easy to use. Should be possible to make changes with contracts, conditions or users directly in the app, with an easy-to-fill request form. I wanted to have my son complementary insurance moved to his GM account and apparently is not possible in the app, I need to send a letter where I don't know what to write, and is annoying.

A bit complicated. Continuous error messages, but then it seems to work anyway. If I had just stopped at the first fatal looking error message I would not have been able to send my docs, nor rate this app! You need to get rid of those disturbing and incorrect error messages. In addition it comes up ever time I download a pdf, asking me to log in. I had no other choice than to uninstall, which wasn't easy as it doesn't even appear in the list of installed apps! Nearer to a virus than to a real ap

This is what happens when you try to do too much. I really enjoyed how simple and clean the app was before the redesign. Yes it wasn't the most comfortable to use and lacked some features but it was clear. Now, it is a prime example of what you shouldn't do in terms of accessibility, the icons are unecessarily detailed and gimmicky, the fonts are not appropriate... A headache to use, and yet I'm a digital native.

What’s new

Thank you for using the Groupe Mutuel Customer area.

This update fixes some bugs.

We regularly modify your Customer Area in an effort to continuously improve it. To make sure you don't miss anything, please activate the updates.

Like the application ? Rate it ! Thanks to your comments, our application is constantly evolving.