Darron Nixon
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Really impressive features. I actually like the app and so long as you follow the instructions it will work for you too. Obviously bluetooth has its limitations and so long as you have invested in the hub for the lock to connect to the internet and all are in range then it works fine. I like passage mode so you can keep the door open for short periods and the fact the you can invite people or issue temporary codes. being able to operate from a distance has been great for the unexpected.
30 people found this review helpful
Lil Bo
Works "OK", but can't get it to remote unlock (only works when I'm at home, not remotely)! I can't get a hold of Customer service, no phone numbers, no real contact information to speak with someone about it. Surprisingly, fingerprint does work, but only occasionally (smh), and for some reason my lock just "beeps" as though the buttons are being pressed (when they're not)...even after I cleaned them off, it still continues to "beep"!! It was annoying at first, but I learned to live with it!
41 people found this review helpful
Leo Allen
Works great for me. The interface is simple and clean. Easy to understand and works without error. When I first got my lock, the app was slow with records and notifications. However, as the dev keeps mentioning to other reviewers, this all changed once I added a gateway (I purchased a Gateway 2). I now receive notifications in real time, and it's integrated with my Google Home. If you feel this app is lacking, do yourself a favor and get a gateway.
31 people found this review helpful