Margaux Chatelain
- Signaler un avis inapproprié
Why does this app never works when I need it? I can't open it, can't sign in, despite reinstalling several times. No way to check my balance. Could I even top up if I needed? No way to know... Do better.
1 personne a trouvé cet avis utile
One New Zealand Group Limited
18 juillet 2023
Hi Margaux, what error message do you get when you try to access the app? Methods on how you can top up, can be found here- https://one.nz/help/bill-payment/prepay-topup/. Top up vouchers can also be purchased at any One New Zealand store, and most convenience stores and gas stations sell them. ^N.N
Marion
- Signaler un avis inapproprié
Very slow app, and a lot of bugs. Since 2 month now, I can't recharge my prepaid, 'the service is currently unavailable' so I've done it trough the website instead, but now even on the website, I can't : when trying to enter my phone number, it only allows me to type certains numbers and not the others.. so quite a bit of work to do here !
3 personnes ont trouvé cet avis utile