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I like their idea of milk tea subscription, but the real world experience has been so bad. The subscription doesn't include the tax, so you will NEVER be free of charge and have to pay at least the tax part. It's fair, but it means you have to add money to your TPass account and the minimum addable amount is $5. It's almost impossible to have your order right at the amount of your account balance, which means you can hardly use up all your money. You will have to keep adding funds or just leave.