This app really needs a map option. I lost the ability to get my free drink because 2 locations are on the same street but vastly different intersections. It wasn't until I placed my order that I ordered at the wrong place. There are other food apps that let you cancel an order and redeem your offer again, but this app doesn't. This is a huge oversight and needs to fixed
5 people found this review helpful
I like this app. But is also very frustrating :-) when it works it's great but the location service on it is atrocious. It will literally take 10 minutes to identify the Panera I'm headed to on their map. As a result I won't be able to order until I actually arrive, thereby defeating the purpose of the app itself
24 people found this review helpful
I've used the app for over a year and have occasional problems but if im only getting a drink, the store employees have just lt me go ahead (honor system)BUT for about a week now I have tried to login and it tells me "oops there's a problem, try again later". I have uninstalled the app, reinstalled it, changed my password twice. Nothing works. I have contacted customer service but no response after 5 days. I can still order on the website from my computer so it's definitely an app problem.
21 people found this review helpful