Panera Bread

- September 14, 2017

Everyone

Lifestyle

( 5,851)

Description

Fast and easy online ordering right from your mobile device, no lines, no wait.

ORDER AHEAD AND PAY
Avoid the line and order from the app for pickup and delivery. Customize your favorite menu items and save them for next time. Redeem your MyPanera rewards and pay for your order with a credit card, gift card, Android Pay and more which means you never have to go to the counter.

PERSONALIZE WITH MYPANERA
Log in to see and redeem your MyPanera rewards, and earn new rewards along the way. Save your favorites (complete with your customizations) or choose from past orders. Enter your payment information only once for even faster ordering next time.

Have questions or comments about this app? We’d love to hear from you! Please contact: ecs@panerabread.com

Reviews

4.0

5,851 total

5 3,407

4 979

3 397

2 306

1 762

Iriana Quezada

Worst app, doesn't even work when you want to select the Panera on Hallandale Beach FL. it always tell you that the bakery information for this location it's not available. And when you call to that location to tell them about it they answer you extremely rude and do NOT help. One more thing when you place an order in person if you don't tip them about their awful service they don't even thank you.

Isabel Nicole

It crashes every time I go to check out. I love Panera but you're making it real hard to love ya if I can't buy the food.

No way to contact for bug reports, like the tracking app isn't updating and keeps the loading icon on the screen.

Michael Labowicz

Nice app, seamless ordering. Feature suggestion: give user ability to initiate navigation to restaurant once fast pickup order is submitted

Lin White

Never works. Constant error messages and unresponsive issues. I've never been able to place an order on this app.

Emma Sanderson

Very easy app the use and works extremely well. Even when the storage on my phone is almost gone, I refuse to delete this app!

User reviews

Iriana Quezada September 14, 2017

Isabel Nicole September 17, 2017

It crashes every time I go to check out. I love Panera but you're making it real hard to love ya if I can't buy the food.

September 19, 2017

No way to contact for bug reports, like the tracking app isn't updating and keeps the loading icon on the screen.

Michael Labowicz September 15, 2017

Nice app, seamless ordering. Feature suggestion: give user ability to initiate navigation to restaurant once fast pickup order is submitted

Lin White September 18, 2017

Never works. Constant error messages and unresponsive issues. I've never been able to place an order on this app.

Emma Sanderson September 16, 2017

Very easy app the use and works extremely well. Even when the storage on my phone is almost gone, I refuse to delete this app!

William Worsley September 17, 2017

Using the app allows you time to think about what you want to eat and you can still have your order received the way you choose.

elle thompson September 19, 2017

I used to use this app all the time now won't even open for me loading configurations is all I get plus when I downloaded this app I didn't have my Panera card on me and there's no way for me to go back to add my Panera card to earn the offers that Panera gives only through the rewards card very disappointed

Margaret Burris September 18, 2017

I like bread. Panera Bread provides.

September 15, 2017

Not user frendly

Dan Newman September 18, 2017

Makes ordering quick and easy. No bugs so far.

Brett Graber September 15, 2017

Very nice and easy to use. 5 stars from me

Amber Dean September 15, 2017

Ordering is super easy with the app!

September 15, 2017

Love everything about it

Patrick Baird September 16, 2017

Excellent

Sandi Long September 13, 2017

Fast and friendly plus fresh food delivered

ph dk September 10, 2017

Food's not bad, but portions keep shrinking. Worse, when I called about a missing item in my Rapid Pickup order, I got a "we're sorry and will 'escalate' this to management" but no offer to replace or compensate for the missing item.

Valencia Powell August 28, 2017

This app is great and the food, even better! It's easy to use & helps you keep up with your rewards. I had one issue with the "order from your table" feature. They never brought the food to my table. I had to go get it, even though I tipped them on the app and put in the correct table number. I would suggest not using this feature or just don't tip until after you get your order. Otherwise, it's worth the download!

Rachel Andrews August 19, 2017

I would give it five stars, but I can never customize my Chai Latte to use almond milk instead of regular milk (which I'm allergic to). Also, there is no such thing as a large Chai Latte drink, at least at the location I use, but if I pick it I get charged extra none-the-less.

Zach Fichtler August 23, 2017

While the app generally works fine, I base this score heavily on the fact that they use push notifications to helpfully remind you to buy things from them and there is no setting to disable them in the app. This is not acceptable.

Nauka Desai September 11, 2017

We ordered pick up 1 hour before we needed it. Not only was it not ready, the staff was completely unaware of the order's existence. Don't bother with the app and just wait on line.

Aud Ball August 26, 2017

This app is trash. There is no place to add an apartment number on your saved addresses, and even when you're prompted to add an apartment number when you place a delivery order, it's apparently never relayed to the delivery driver, because they constantly call me asking which apartment I'm in when they arrive. The text update feature is also terrible. I will receive a premature text saying my order has arrived and still have to wait 10+ minutes to actually receive my order. I do like the reward tracker, and if you don't add a pastry to your order, you'll get a prompt to add one for 99 cents instead of 2 dollars from the regular menu.

Faith P. August 20, 2017

Told me to update app, I updated app now it will not load or open app. I have closed and opened it several times and it just says "loading configuration" but no matter how long it's "loading" nothing happens. I have uninstalled and reinstalled, no change.

Karlee Friedrichs September 6, 2017

Great food and the rapid pick up option on the app is a great time saver. My only complaint is that rapid pick up orders don't count as a visit even though I'm still buying a full meal.

Melon Cakey August 9, 2017

Last 2 trips have been awful. Put my order in ahead of time and it gave me a Ready time of no more than 15 minutes both times, which is fine and when I wanted. Going in one of those times they said the app orders were glitchy and it'd be another 20 minutes [which I cannot afford] and this morning I saw other orders put into pickup but again mine just somehow not there in the system. Left without my food I was so over it today, at 20 minutes past the Ready time.

Halimah Jedani August 30, 2017

Best app for summa the best food. For people that are metabolically/medically unable to tolerate most petrochemical additives, or foodlike substances, their whole food approach is a sweet relief. The portion control struggle is still real tho loool Ever since I saw the CEO's reaction of compassion after his own epic fail to try and live on food stamps i totally wanna buy dis niggaz food, bless him for all his charity work too, a shelter i stayed at used to get Panera donations , their food was summa the few items that didnt mess with me later on, .....

Kristen Lefever August 18, 2017

who doesn't love panera. now you can just press a few buttons and panera shows up. it's great.

August 16, 2017

I use this app and really like it -- I would give it 5 stars, but it prevents me from storing it on my SD card. This means that it's first in line to be deleted when I need to find space for a system update or an app that will do something important for me.

Meredith Boatwright August 12, 2017

Well, my middle sister just got hired by Panera just yesterday! I hope that she gets an Employee Discount because I have been a customer for a long time!

Stacy Gallina September 2, 2017

Easy to navigate to view and select items. The only thing I would like differentwould be when you click "add to order" it provided some type of validation. Other than that it is great.

Leo F August 26, 2017

Haven't had a single problem with this app. Love rapid pick-up. Fastest lunch ever and the best tasting food. Panera for the Wynn

Rich Pryor August 11, 2017

With just a few minutes I was able to create a custom order as though I was in the store. I am out with an injury and appreciate their delivery service.

Wendy Lupe August 12, 2017

App is super easy to use! Awesome to be able to quickly order clean food and pick it up without waiting in line.

Jonia Leggett August 19, 2017

Have just recently visited my 1st Panera...loveeee!!! Food is fresh and a great variety. The bear claws....my favorite...know, I am a regular.

Glenn Rollins August 6, 2017

The app is easy to use and even lets you know when items are out of stock.

Jim M September 3, 2017

Good app. Makes Rapid Pickup easy. Only hangup is it sometimes forgets favorites or logs out. Otherwise an ideal app.

Brandon Doot September 5, 2017

Shows notifications for new coupons. A free sandwich is not an urgent event, just let me know the next time I go to make an order...

Steve Savage September 14, 2017

Add option for dining in on app. My location doesn't have table service and if I order on my phone it comes in a to-go bag

Shelley Onyango September 12, 2017

Refuses to launch. Have not been able to get it to work for several months now.

Mike Jones August 17, 2017

I was able to send a delivery from another state. I am impressed by this app. I was able to send a surprise lunch to my wife and bagels to her co workers while i was away from home for work in a different state. Delivery to her office sending me text along the way. I will use this again. Because of this.