HealtheLife

Cerner Corporation

About this app

HealtheLife helps individuals and families stay informed, educated and take a more active role in their health.

Through the HealtheLife app, you have real-time and easy access to your health care organization's online portal. This portal shows your latest health care information and provides services needed to plan, understand and engage in your care.

You must first be granted access by your health care organization to use their online portal. Once you have an account, simply sign into the HealtheLife app with your Cerner Health username and password. If you have access to portals from multiple health care organizations, you can view all participating portals through the app.

Each participating organization's portal is unique but most portals allow you to connect with your care team by:
• Securely messaging your provider
• Scheduling and managing upcoming appointments
• Accessing medical information including allergies, laboratory results, health issues, immunizations, medications and other health documents

If you need assistance accessing your existing account, visit your health care organization's website for support options. Contact your provider directly regarding questions about your health record. Personal health inquiries or concerns posted as comments in the Play Store cannot be addressed.

Ratings and reviews

When I first got this app, signing up was pretty easy. When I went to log in, it took a few tries. Now I can't get it to log in at all. It keeps stating logging in and then gives me an error and retry. No, it's not my password because if I enter the wrong one, it states user and password don't match. No point in having something if it doesn't let you in the app.

This is basically a wrapper for loading specific webpages. Information, such as your account number, doesn't carry between modules like bill pay. The login screen gets stuck in a loop until you force close the app. There is no "remember me" option when logging in. There are references to using updated browsers like Chrome/Firefox to view the pages...inside the app. Some tasks require additional navigation for no reason (eg messaging). From a design standpoint it looks bland.

The last time I used this app to contact my doctor (2-3 months ago) I was able to view my medical profile and request refills. I opened it again today to find the only page I can see is "Search for an organization." This is super inconvenient for me as one of my doctors stopped taking phone refills and the pharmacy has an automated call system that is very difficult and confusing to navigate. What happened?? There's not even a login page for me if this is because it logged me out.

What’s new

General bug fixes and improvements