CDG Zig – Taxis, Cars & Buses

ComfortDelGro Corporation Limited

Contains ads

About this app

CDG Zig is the one-stop App for all your lifestyle and mobility needs. Previously known as the ComfortDelGro Taxi Booking App, we are part of one of the world's largest land transport companies in Singapore and six other countries.

Download CDG Zig for the first time to grab a $3* ride promo code now!

Explore our all-new App shopfront and features
1. New App shopfront
- Convenient access to our various features all at one place
- Enjoy an enhanced user interface and experience

2. Car Rides
- Be able to see nearby drivers whilst searching for a ride
- Track drivers' real-time locations and routes before and during the ride
- See estimated pick-up and drop-off timings

3. Deals
- Enjoy discounts across categories such as beauty and recreational activities
- Keep track of all your current and past deals

4. Bus Rides
- Book a bus for private events and gatherings
- Choose from our variety of 10, 19 and 40-seater buses

5. ZigRewards
- Join the free ZigRewards membership to enjoy membership benefits
- Earn ZigPoints when you book Car or Bus Rides, make trips via the Pay for Street Hail feature, or purchase Deals
- Use ZigPoints to offset fares on Car Rides and to redeem ZigRewards

6. Activities
- Track your current and past activities across Car Rides, Bus Rides, and Deals
- Send e-receipts to your email

Other existing features
1. Car Rides
- Conveniently make taxi or private-hire car bookings (current and advance bookings)
- Carpool with friends and family with multiple pick-up or drop-off points
- Share your ride info with family and friends
- Save frequent locations for easy access

2. Pay for Street Hail
- Pair your street-hail cab rides to your App which can allow you to make cashless payments and earn ZigPoints
- Track your trip history digitally and receive e-receipts

3. EV Charging
- Find the nearest available EV charger
- Select your preferred EV charger and initiate the charging process from the App

4. Feedback and FAQs
- Send feedback via the App
- Get help via our FAQs and chatbot (Cyndi)

*For a limited time only. Other T&Cs apply.

Ratings and reviews

Has ads. Stupidest booking app ever! Don't use in a hurry. Whats the point of favorite destinations but you can't use them in future? 90% detects wrong pickup location and when you want to edit pickup it automatically goes to the destination field. No other app does this! So if you're in a hurry and not paying attention, it is near impossible to delete once taxi arrives. If autopay, you need to call customer service and after a long list of questioning they refund in 3-5 working days.

Like many other reviewers stated, since the latest update, I can't find records of any past or incoming trips in the app. Booked a trip in advance, got the confirmation notification, but the trip was nowhere to be found in the app. Only got the message saying that I have a pending trip when I tried to re-book (as I thought my initial booking was cancelled).

Works some of the time. Pairing doesn't always work and is overly difficult to find a working QR code in the cab. There is no way to turn off promotion/advertising notifications. There is no way to find past/currently active promo codes if you've dismissed the notification. First impressions of the app UX is overly complicated, "Pay for Hail" must mean something locally, but as an outsider this is completely unclear that you need to go through there to pair with the ride.