
Mel Spinks
Good for tracking: terrible for managing orders (placing hold for pick up, adding signature, deliver on different day, etc). When tracking multiple deliveries, some entries are duplicated, making it hard to understand which is which. Reliable delivery management functions are crucial to ensure we get our packages, especially when theft is common. An earlier ability to specify signature, day of delivery, or hold for pick up is crucial - often ignored or not available in the app.
7 people found this review helpful

Mark H Hunt
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And now made to stop working entirely..... Poorly designed. So poorly organized They advertise features in unrelated locations and menus, but you can't click the ad to get to the feature. The delivery man was given 3-yr old stale delivery notes to deliver to the neighbors, i had no idea, and no access to change. When the truck arrived, not a single notification, millions of little options per delivery to make that confusing. No idea why nothing ever shows up in tracking on the "To Me" tab.
148 people found this review helpful

hawk9mm
So first of all, none of the Notifications work, at all. I have now waited 3 days since I set the app and my FedEx account up yet still I received zero notifications that I requested for deliveries. The app constantly "forgets" settings even if you don't even close the app on your phone. for such a basic app it takes quite a long time to load a simple profile page and even then it doesn't keep it up to date without having to manually refresh the page.
3 people found this review helpful