United Airlines

359K reviews
Content rating
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About this app

Say hello to our redesigned United app.

With our ever-changing environment and the need more than ever to empower our customers with more ability to self-serve and stay informed, we’ve worked to enhance our United app to deliver information more consistently, timelier and easier than before for all users – all while keeping many of the same features you know and love.

The app is your all-in-one travel partner
- Our redesigned app will now deliver information you need more consistently than ever before with improved navigation for a more seamless experience. The design updates also serve as a complement to our enhanced accessibility support for screen readers.
- During your trip, our app home screen gives you quick access to important details by opening to the most useful and relevant information, for all users whether you’re signed in or not. When it’s time to travel, check in for your flights on the home screen and view real-time updates. See what amenities are on your flights and your position on the upgrade and standby lists. While at the airport, explore interactive airport maps to find a United Club location near you and stay up to date on your flight status through our push notifications delivered directly to your inbox.
Manage your MileagePlus® account
- Enroll in MileagePlus and check out our newly envisioned “My account” experience. You can also earn miles with MileagePlus programs and use these miles to book award travel on the app, too.
Search for flights and book travel
- Look for flights across our global network. When you find one that’s right, book it on the app using money, award miles or even your electronic travel certificates.
Easily manage your reservations on the app
- View and change your seat assignments, or enhance your trips by adding Economy Plus® seating, Premier Access®, United Club℠ passes, travel bundles and more. You can also change, cancel or rebook your flights right on the app, all through the “My trips” section.
Continue using the app in the air
- With United Private Screening on select flights, watch TV shows and movies on your own device. Plus, track the status of your checked bags and see which gate you’ll arrive to once you land.
Have questions?
- Message our contact center directly through the Contact Us section in the app.
Updated on
Nov 16, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted
359K reviews
November 25, 2022
I cannot change any of my flights within the United app. Every time I click on "change flight" it brings me to a blank white screen. I've tried a dozen times with different stipulations (e.g., Wi-Fi vs 5G data) but it's always the same result. Please fix this. Additionally, I am unable to book a flight with travel credit I have from changing a previous flight. Just says the 'code I've inputted is invalid/not connected to any previous flight.' UGH.
2 people found this review helpful
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Andria Gardella Henderson
November 5, 2022
Poor. Navigating to view your flight itineraries is cumbersome. The app doesn't update properly (after checking into a flight at the airport, the app continued to tell me to check into my flight). If a portion of your journey is with a partner airline, the app often doesn't show the full itinerary. The "travel ready center" is a farcical loop of doom. Could be vastly more user friendly instead of attempting to be a revenue generator. But then, that could apply to most aspects of airline travel.
31 people found this review helpful
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J O (docj)
October 8, 2022
I have used this app for years and its still very useful. HOWEVER, what's up with the extra screens before you can do anything useful? The photo of the airplane is one thing (maybe thats shown whilst the app loads?) But now there's an EXTRA screen that seems to be for offers and such. WHY? If I'm in the queue and about to scan my boarding pass, I don't need to wait another 10 seconds for no reason. This is a hugely regressive step.
48 people found this review helpful
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What's new

Have you heard of our Bag Drop Shortcut? It’s the quickest way to check your bag and be on your way at the airport.

Take advantage of this app-exclusive feature by adding and paying for a bag in the app prior to arriving at the airport and once you arrive, you’ll be able to drop your bag off in our Bag Drop Shortcut area by simply scanning your mobile boarding pass—be in and out in less than a minute. It’s available at all United hubs and other select airports.