United Airlines

545K reviews
Content rating
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About this app

Meet the United app

From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network and book them easily for yourself, or your friends and family
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut, and track them along your journey
• use our built-in terminal guide to find your gate and navigate the airport with ease
• watch movies, play games, and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• talk, text or video chat with an agent if you have any questions about your trip
• figure out your next move if your flight is delayed or cancelled
Updated on
Dec 3, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

529K reviews
Robert Lewis
November 17, 2023
Used to be a great app, but recent changes have made it much less user friendly - the "ongoing notifications" touted as a feature are TERRIBLE. Who ever thought that was a good idea? And, in the tile that appears before an upcoming flight, there used to be a Trip Details icon that has been replaced with Terminal Guide. Terminal Guide is glitch, takes forever to load, and you have to click on it and wait for it to load before clicking the Trip Details tab, or the app crashes.
24 people found this review helpful
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Cody Chen (Kakisho)
October 22, 2023
Honestly, I'm astonished. I've never been a fan of UA for the past 20 years I've flown with them, but this app is phenomenal. It's modern, efficient, comprehensive and very, very helpful. It's detailed and capable. Being able to very easily pre scan your boarding pass and using the app's destination country travel checklist, it can automatically look up your compliance so you know that all of your documents are in order. I can't squeeze in just how much this app can do in under 500 charact
51 people found this review helpful
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Michael Lubert
November 19, 2023
Every action has a 5-10 second "please wait, loading" message. The passport scanner is obtuse. I spent over 10 minutes scanning two passports. Both were perfectly in focus and frame, but it only scanned them when they were blurry and there edges cut off. So basically you have to get them perfect and then just shake your phone hoping it'll magically work
16 people found this review helpful
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What's new

The United app keeps getting better! In this release, we’ve focused on:

• Updates to ongoing notifications including a connection state that displays walk times between gates
• The ability to add your booking easily to the mobile app by scanning your paper boarding pass