Safeco Mobile

Safeco Insurance Company of America

About this app

Get the Safeco mobile app, your one-stop insurance resource. Log in fast and securely with touch or face recognition. Access ID cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving by participating in RightTrack. RightTrack runs in the background and automatically captures driving information using sensors.

We’re here for what you need, take care of what’s important, quickly and easily

● Access and download digital ID cards
● Get to know your coverages and receive customized recommendations
● Save money with our safe driving program (in most states)
● Pay your bill with credit/debit cards and manage automatic payments
● Easily contact your Safeco agent for assistance
● Get notified about policy documents ready to be signed

We’re here when you need it most, find on-the-go help in the moments that matter

● Tap to call for Roadside Assistance
● File a claim, get real-time status updates, and contact your Claims Representative
● Upload pictures of damage and get a repair estimate quickly
● Schedule a damage review or request a rental vehicle
● View estimates, track repairs, and review claims payments

Permissions needed for RightTrack users

● RightTrack uses foreground services to enhance user safety, ensure accurate trip recording, and provide valuable feedback to the user regarding their driving behavior. It's essential for detecting when you start a drive and to accurately log the route taken, driving behavior, and other relevant metrics.
● The service is activated when you begin driving. This is detected through user interaction with the app and/or automatic detection algorithms that recognize driving activity.
● RightTrack collects data such as speed, acceleration, braking, and route information, which are needed for assessing driving behavior and providing feedback for safer driving practices.

Ratings and reviews

The app never really works, often giving bs responses like "network failure", no matter what the actual issue is. It's frustrating to use and really just highlights how bad the company can be, when even their convenience is suboptimal. For how they've jacked everyones rates this year, you would think they could afford to get a better app. Absolutely terrible experience. As an update, I'm still having these issues, but my insurance has more than doubled in the last three years, ZERO notices.

Couldn't log into my account. Instead of letting us know the server was down, it tells you your password is invalid and if you try to reset or resend password it says server error. NEVER AT ANY POINT SAYS THE SERVER IS DOWN. After 45 minutes of looping thru automated call options. Finally tricked the system into letting me talk to a human, who told me the server was down. This level of incompetence is VERY concerning.

Right Track is glitchy and unreliable, and it seems to be getting worse as the 90 day tracking period continues. In the last week, several of the recorded trips have included segments of several miles in the opposite direction that I was actually driving. After I review one map and confirm the trip, the links to open maps for other trips stop working, and I have to shut down and start it again. The Right Track "support" exists to tell you there is nothing they can do because customers are liars.

What's new

We’re rolling out more features! Now, everyone with eligible claims can use our photo estimating tool for faster claims. Customers who need Roadside Assistance can now find the right help more easily with improved navigation. Plus, we addressed some minor bugs for a better app experience.