4.7
80.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Your Texas Benefits app is for Texans who have applied for or get:
• SNAP food benefits
• TANF cash help
• Health care benefits (including Medicare Savings Program and Medicaid)

Manage and view your cases anytime you want – right from your phone.

Use the app to send us documents we need.

Get alerts, like when it’s time to renew your benefits.

Manage your Lone Star Card.

You also can report changes to your cases and find an office near you.

To get started, set up a Your Texas Benefits account (if you don’t already have one).

Here are features you can access once you set up your account:

View your cases:
• Check the status of your benefits.
• See your benefit amounts.
• Find out if it’s time to renew your benefits.

Manage account settings:
• Change your password.
• Sign up to go paperless and get notices and forms sent to you on the app.

Send us documents:
• Attach photos of the documents or forms we need from you and then send them to us.

Get alerts and view case history:
• Read messages about your cases.
• View documents you’ve attached and sent us through the website or app.
• View any changes you’ve reported.

Report changes about your:
• Phone numbers
• Home and mailing addresses
• People on your cases
• Housing costs
• Utility costs
• Job information

Manage your Lone Star Card:
• View your balance.
• Track your transaction history.
• Check your upcoming deposits.
• Change your PIN.
• Freeze or replace your stolen or lost card.

Find an office:
• Find HHSC benefit offices.
• Find community partner offices.
• Search by your current location or ZIP code.
Updated on
Feb 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
78.7K reviews
Eli Hunt
December 13, 2023
The issue with the app and website is, the app locks me out because it doesn't recognize my active password, then doesn't recognize my username when I try to reset it, which is the same as I've had for several years. Then when I try to access the site from the already updated browser on my phone, it says I have to have an updated browser on my "computer". If you try to call them, no one answers, and their AI message center doesn't answer questions. There's no way to contact a human! 😡😡😡😡😡
81 people found this review helpful
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Texas Health & Human Services Commission
November 10, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at YourTexasBenefits-App@hhsc.state.tx.us. Thank you.
Ashley Morfin
December 3, 2023
This app is HORRIBLE. For the last 4 weeks it keeps saying there is a system error and it won't even let me log in. Ridiculous. It will NOT allow me to make a new password for my account either. Nothing. It's a useless app. UPDATE: It's been another month and it STILL doesn't work. You guys said it was a system glitch but it's been "glitching" every single day for months on end. This app is a joke. I'm going to have to switch to paper forms through mail since I can't even log in online. Sad
67 people found this review helpful
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Texas Health & Human Services Commission
November 10, 2023
We suffered a glitch but it is now fixed. Be sure to update to the latest version and re-login. Let our customer care team know at YourTexasBenefits-App@hhsc.state.tx.us if you continue to face problems.
Groot
October 22, 2023
The app maybe will work 1 out of 20 times. The fingerprint login never works. Even after entering user name and password manually, the load screen starts and stay that way until I give up and cancel the operation. And to top it off, the web page won't load either! It's pretty sad that I can get my balance through another company's app but not from the app that my benefits are provided through.
66 people found this review helpful
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Texas Health & Human Services Commission
October 23, 2023
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at YourTexasBenefits-App@hhsc.state.tx.us.

What's new

This update includes improvements related to address change reports.

We’re always looking for new ways to improve our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix issues highlighted in App Store feedback.