Not worth it. Can't even renew benefits. It just takes you to the website where the form doesn't work. I get to the page where I can add or remove people from my case, and it whites out when I try to scroll down to hit "next". I can hit "back" or "save & exit" but the screen goes white and you can't access the "next" button. Then you scroll up and can access everything else again. Basically I can't get any further than 3 pages in. Now I have to pay for a cab or uber to go all the way to an office just to do something that they claim I can do online.
App is terrible. Constantly crashes and takes forever to load anything. I can't even log in right now because 'it is being updated and will be available on Saturday February 10, 2018.' It is currently the 18th of February, 2018.
This app is wonderful! Very informative and get straight to the point. It feels good to know the maker of this app valued me enough to think about all the information I needed taking some of the hardships that comes with being a single parent away. away away
I have installed and deleted this app so many times because, it simply was not an efficient app. Finally, the app has upgraded and has some purpose. I was able to upload and make changes quickly. Unlike the last few times I wasn't able to do anything but look at the status and even that had glitches. Thanks!
Very limited access to what you can do on here. It's pretty much view access only besides being able to apply for benefits. But it does beat having to sit and wait at the office like before!
I uninstalled this app and reinstalled it to see if that might help. No it did not help. It lets me sign in and then my case isnt on there. So i add my case number and other info requested and it says i can now view my case but it never adds my case. I can not view anything or do anything on this app or the website. I desperately need to speak to a person!!!!
For this release, we updated the app and fixed several issues.
• View status of benefits for which you’ve applied
• Take common actions on your case or cases with fewer clicks
We’re always looking for new ways to improve our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix performance issues, along with other issues highlighted in feedback.
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