ConnectWise ScreenConnect

ConnectWise

About this app

The official ConnectWise ScreenConnect app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise ScreenConnect to your Android or Google Chrome OS device. Get secure access to Windows, Mac, Linux, Google Chrome OS and mobile devices anytime, anywhere.


With this app you can:
- Host remote support and unattended access sessions in your existing ConnectWise ScreenConnect instance
- Remotely control computers and workstations
- Remote control devices manufactured by Samsung
- Remotely view non-Samsung Android devices (requires Android 5+)
- Allow remote control of Android devices by granting the AccessibilityService API permission (requires Android 7+)
- Set up unattended access to a mobile device
- Support clients on the go
- Send commands to remote devices
And more!

If you don't have access to ScreenConnect already, visit https://screenconnect.connectwise.com/ to become acquainted with the best remote support software available today!

We want to hear your feedback!
Feature Requests: http://control.product.connectwise.com
Support: https://www.connectwise.com/company/partner-services/support?tab=screenconnect

Ratings and reviews

The app has been great up until a couple months ago when the mobile version started freezing when using the remote keypad. Sometimes I can close & reopen the app multiple times and then it will work, but even that has become less & less effective. The issue only occurs in the mobile app. I do not have the problem when using my laptop. Unfortunately, my phone is the device I use most for remote work.

Unable to log into the app. I use the app to remote into other devices on computer, but unable to log in on android devices. There is no where to log in, at the top like on the side. When attempting to use the admin url, the app puts a "/Guest" at the end so I can't even log in when putting a "/login" at the end because it will come out as /login/guest, which is not a valid url. This app is primarily for users that wants someone to log into their device, and not the other way around. Its useless

Mobile version at least worked until last update. Since last update 80% of screen is blanked out making it impossible to use. Same situation on three Samsung Android devices: Note 2 smartphone, Note 8 smartphone, and Note Pro tablet. Also issue with Windows version failing to close application after logging out. I have to access Windows Task Manager and individually delete multiple occurrences periodically to resolve issue. Have submitted requests for service but never received any response even though Controlwise continues to collect their monthly fees. In summary, what formerly was a useful product is now nearly worthless.

What's new

Upgrade target SDK to 33 (Android 13)
Remote control Android devices using Accessibility permission