Telehealth by SimplePractice

SimplePractice

About this app

Attend your appointment without leaving your home or office, or car, or private outdoor spot. With Telehealth by SimplePractice, clients and clinicians can participate in 100% secure, HIPAA-compliant therapy sessions from anywhere. Start video appointments instantly, no login or password required.

Ratings and reviews

Convenient app as a client. My doctor sends a link that opens into my appointment. The first time requires a quick setup, but then it's just entering my name to join the "waiting room". My Dr joins when ready, changing my view to a full-screen of their camera, with a thumbnail of my own, so I can see what they see. If my signal is good, the calls are clear. Minor annoyance that every weekly use has updates. Thankfully, it can be put off until after the call. Every week seems like poor planning.

App works like it should! Only issue we've had is needing to go off Wi-Fi sometimes if the connection isn't reliable - it's extra finicky with connection issues and has a hard time reconnecting if it drops out. In those instances, we may end up using another platform that doesn't have that issue, but the vast majority of the time, going off Wi-Fi if things are unstable is enough to keep the connection good without any need to back out and re enter, or restart the appointment.

The audio won't sync with Bluetooth devices most of the time, and when it occasionally does, it gets hung up on the car even if I close it altogether and try to rejoin the appt. Also, it doesn't send notifications to you when you get a message, and it doesn't notify my practitioner in any way if I upload files for them.

What's new

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience. This new version includes multiple improvements for video appointments. For seamless access to video appointments, we recommend updating to this version.