
Shauna Kreider
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I've used this expensively over the years, but lately, each update has made the app more and more inefficient. Where is my electronic card - the single most important item for checking out and it's either not there or buried so obscure that neither I nor the store clerk can find it! Today, I wanted to check coupons, but 75% of the screen is a fixed Welcome note! The space at the bottom has the task bar, which is not movable! I can see 1 line of coupon! Fix it!
4,110 people found this review helpful

Eric Cruz
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App has stopped working for the past few months, coupons missing, disappearing or not working when I try to check out. Checked yesterday, had $6 in extracare bucks expiring in a week. Got to store today, nothing to redeem. Coupons for specific brands show up and can be sent to card, disappear when you get to the store. Seems like a deliberate bait and switch.
155 people found this review helpful
CVS Pharmacy
December 19, 2025
We appreciate you sharing your feedback. Please contact our Extra Care customer support at 1-800-SHOP-CVS (1-800-746-7287) for help. Thank you!

C M
Not happy with CVS in general. I had extra bucks that were expiring but couldn't get to the store that night, so I placed an online order so I wouldn't lose my points, I would pick it up the next day. everything went through OK with the order. the next day I got a message saying they canceled my order, no reason why, and I lost my extra bucks points. So messed up.
11 people found this review helpful
CVS Pharmacy
December 19, 2025
We appreciate you sharing your feedback. Please contact our customer support at 1-800-SHOP-CVS (1-800-746-7287) for help. Thank you!