Zmodo

Zmodo Support

In-app purchases

About this app

Welcome to the Zmodo family!
With this app, you have more control of all your award-winning Zmodo connected home products in one easy-to-use location.

Available features include:
- 24/7 live view from anywhere
- Optional intelligent cloud recording subscription
- Playback features for stored videos
- Rich notifications – Quickly see a thumbnail of the motion that was captured
- Custom camera groups (split-screen live view)
- Events page for organized playback
- 30 minute video clip download (subscription required)
- Simple and intuitive app design

Cloud Service Subscription Services
We offer two types of Cloud Service*
●Premium Cloud $4.99/month ($49.99/year)
●Platinum Cloud $9.99/month ($99.99/ year)
*Prices displayed are for one device, the package price depends on the quantity of devices.
24 hours before the subscription service expires, the system will automatically renew and deduct the corresponding fees according to the plan type.
If you need to unsubscribe, please do so at least 24 hours before renewal date in the "Account Settings".
From its inception in 2009, Zmodo has built a strong reputation for delivering high-quality video products and excellent customer service worldwide with nearly 8 million products sold. With manufacturing facilities in Shenzhen and Jiangsu, research and development facilities in Shenzhen, logistics and customer support in Champaign, IL, and an innovation lab in Silicon Valley, CA, Zmodo is one of the few smart home companies that own their hardware and user experience end-to-end. For more information, please visit www.zmodo.com.

Ratings and reviews

It closes or crashes every couple hours. I have emptied cache, uninstall & re-installed, forced stop, logged out, logged back in, restarted phone & tablet. Nothing solves the problem. It used to work fine. Now it's nothing but problems. I am updating my last review as I did contact customer service after my review. Thank you Dillon for all your support. I will continue to reformat my hard drive regularly. I didn't leave 5 stars, because the app should support constant viewing.

Had enough! Installed these cameras years ago. Used to be pretty descent, lately getting almost unusable. Detects things outside the zone but misses things inside the zone, really hit or miss. I want to see people coming up to my house, not the car going past. Settings keep changing on their own so constantly having to go back and reset them. Notifications are a joke, doesn't work during the day but goes off at night when a light shines in my yard. Live view often won't pull up. Going elsewhere.

Horrible service. Zmodo systems and camera clarity used to be great. I've had 12 cameras running at once for at least 7 or 8 years. All of a sudden, they will all disconnect at some point. A few of them will pop back on briefly then won't reconnect, after several attempts. Two of them finally, mysteriously pop on by themselves, and after a couple of minutes, neither of them will stay connected. No tech support anymore, just AI!!! Waste of time and money!