
Luke Coughlan
I will not be using this app again. I have my bank cards loaded in the app, they have always worked fine. Recently, I get notifications saying that payment was unsuccessful but the app doesn't say why. My account has money in it, the cards are active and haven't expired, so why is it not making payment as before. I also can't make payment manually because the options just don't show up like they used to and I just get a white screen. What a joke. Treat your customers like trash and loose them.
475 people found this review helpful

Eloise Maartens
Very poor service. The app shows I need to verify myself, and then when I want to verify, it gives me a biometric limit reached post. All I want to do is reset my profile. I have been waiting 4 days now and still no feedback, then I have sent whatsapp's aswell and no feedback. If you call, it goes to voicemail. i really do not understand how a business can run like this?
5 people found this review helpful
Payflex (Pty) Ltd 2
August 19, 2025
Hello. We are really sorry to hear about the issue you have experienced and sincerely apologise for the inconvenience. Our team will look into this, and we are committed to resolving it as soon as possible. Please reach out to us at https://payflex.co.za/support/. Thank you for your feedback — it helps us improve. Best regards, Payflex Team

Ryan Edmonds
Although easy to use, the 4 payment installments are over 8 weeks (ie, every second week). Not many people get paid fortnightly. The "no interest added" is very good. But for something trying to help consumers with a payment plan, payments should be paid once a month in 4 installments. It's easier just to buy the desired item cash, or save up for a few weeks, and purchase without the middle man.
14 people found this review helpful
Payflex (Pty) Ltd 2
August 19, 2025
Hello. We are really sorry to hear about the issue you have experienced and sincerely apologise for the inconvenience. Our team will look into this, and we are committed to resolving it as soon as possible. Please reach out to us at https://payflex.co.za/support/. Thank you for your feedback — it helps us improve. Best regards, Payflex Team