Forcelink - Field Services App

Acumen Software

About this app

Forcelink is a Field Service Management app for the management of field assets and your workforce, empowering them with a real-time work management solution. Improve the resolution of field service issues with agility and accuracy by providing your workforce with our comprehensive, yet a simple-to-use mobile solution.

Forcelink provides your field resources with a range of tools that assist with the installation, inspection, maintenance, repair and replacement assets in the field. It aims to help you reduce operational costs, improves efficiency, and shares information across all user categories as well as managing asset hierarchies and history.

Key features include:

- Geo-locate resources/customer/assets, for display on maps on the mobile and portal
- Improve the speed and accuracy of allocating inspection work orders to field resources
- Bar code scanning/capture
- Electronic communication with field resources, track and map completed work, track overall progress
- Manage third party sub-contractors’ activity while having visibility on all work
- Take and upload photos
- Create asset database from the field, create asset hierarchy
- Schedule future maintenance actions and create and export work orders to service suppliers
- Fully auditable to micro level detail, full time stamped audit trail of attendance
- Real-time status and check lists completed for each inspection, special instructions, free text notes fields etc.
- Location address, contact information, map location etc

Note: To use Forcelink you must be a registered subscriber with access to the Forcelink back office. The back office allows users to schedule and dispatch work to mobile users. Contact us at [e-mail] to inquire about becoming a Forcelink subscriber.

Ratings and reviews

I am extremely impressed with the application's versatility and ease of use. There are intermittent issues. However, the Acumen Support team is very good and is quick to respond.

very effective but can you please have an option to navigate on the app

This app is unbearable. Hard to work on, glitches frequently and I can't get any work done on time. I fill in one checklist and it glitches and changes the whole thing, synchronizes forever and logging in is a headache. Get it if you have money to buy another PC or Mobile coz you're gonna break the one you're using because of this app.