Rakuten: Cash Back and Deals

Name: Rakuten: Cash Back and Deals
Availability: InStock
Rating: 3.3800222873687744 (74142 reviews)
Author: Rakuten Rewards

Rakuten Rewards

3.4

74.1K reviews

10M+

Downloads

Everyone

About this app

Stack Cash Back on top of deals with the Rakuten app!

Become one of the 17 million users who use Rakuten to get Cash Back.

Use Rakuten to get Cash Back when you shop at 3,500 stores!

Here's how it works:
1. Choose a store to start shopping.
2. Earn Cash Back after you make a purchase.
3. Get paid via PayPal or check.
...and repeat!

Stack Cash Back with sales, coupons, free shipping, loyalty programs, and more! There's unlimited Cash Back every time you shop in the app.

*Based on TrustPilot reviews as of March 2026

Stay in the loop for the latest ways to earn & save with Rakuten:

Website: www.rakuten.com
Facebook: www.facebook.com/rakuten
Instagram: www.instagram.com/rakuten
Twitter: www.twitter.com/rakutenus
Pinterest: www.pinterest.com/rakuten

Updated on

Apr 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.4

70.1K reviews

Christine Chang

December 14, 2024

The app works or it doesn't. Rakuten in general is great, especially with the desktop add-on. The app only works correctly sometimes. I've reinstalled and cleared cache and it still only partly works. Sometimes I can't get into any profile/account info. Sometimes the biometrics don't work. Currently I can't see any history, it shows my last trip was 2023 (which is not true.)

278 people found this review helpful

Rakuten Rewards

December 14, 2024

Thank you for this feedback. The biometrics function is a feature of your phone. Once activated, our app may take advantage of it to verify your identity when accessing certain parts of our app. You can find a complete list of all Shopping Trips under the My Account (the person icon) section. For more help, email us at socialhelp@rakuten.com.

Cindi Wilson

December 31, 2024

Used to be good, but now it's just a huge waste of time and a massive rip off. Cashback stays pending until it becomes so old in your history, that it disappears from your log, and then you don't even know what what happened to it. Also, customer service used to be good. It was easy to get your cash back fixed. Now, they just give you the run around. I'm about done with them. Don't waste your time using them!

86 people found this review helpful

Rakuten Rewards

January 7, 2025

It typically takes 3–14 weeks for pending Cash Back to be confirmed. This waiting period exists in case of returns, exchanges, exclusions or other changes to the order(s). We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out.

Shakera Mikell

May 14, 2025

I am rather disappointed with the app because I have been waiting for cash back since Thanksgiving/Black Friday. Seeing as it is now May, I have waited more than 14 weeks/120 days after my purchases and still have yet to receive my cash back. The purchases have disappeared from my pending transactions. I'm just incredibly saddened with my experience in the within the last 6 months.

84 people found this review helpful

Rakuten Rewards

May 14, 2025

We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out.