
John Dixon
when OpenTable has a guest limitation to book through the app (for instance when a restaurant can't be reserved through the app for more than 8 people), the app directs to contact the restaurant directly. The restaurant is able to associate my phone number with my OT account, but I don't earn 'Regulars' points, apparently because only bookings made through the app get points. BUT, I can't book through the app! Spending more for a large reservation, but not getting points = 1 star
5 people found this review helpful

Kelly Ngo
- Flag inappropriate
- Show review history
Update: not only is it glitchy, I haven't been able to make a reso on the app for months now. I've uninstalled the reinstalled the app many times, but I keep getting error message: "hmmm....we're having troubles communicating with our servers". It's so frustrating! Glitchy app, I always get error messages when I'm making a reservation. I find it laggy too
19 people found this review helpful

Tibor Csonka
- Flag inappropriate
- Show review history
I received no notice of expiring points especially during Covid restrictions. In light of this reprehensible policy, you leave me no alternative but to never use this app again. What a waste of my time and anyone else's for that matter! Businesses who have been charged a commission are being overcharged and should also be aware that clients could even consider going somewhere else because of the bad taste left in their mouths.
8 people found this review helpful