JBL Headphones app redefines your headphones experience. Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. Supported models are:
- EQ Settings: The App provides predefined EQ presets and allows you to create or customize EQ settings as per their personal preferences.
- Customize ANC: Select different noise cancelling level to enjoy the best sound on each occasion (available only on specific models)
- Smart Audio & Video: improve your audio that is adjusted to what you are doing (available only on specific models)
- Application Settings: App settings include Voice Assistant, Smart Audio & Video, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models.
- Gestures: allow you to change your button configuration based on your preference (available only on specific models)
- Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left.
- Tips: Product tutorial will be found under Product help.
- FAQ: Allows you to find quick answer when using our JBL APP.
- Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant.
Redefine your music experience with JBL Headphones app.
Updated on
Aug 25, 2026
Music & Audio
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Ratings and reviews
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4.5
768K reviews
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Bonnie M
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August 13, 2026
The buds work fine but I use them individually and the "ambient sound control" being on by default in single mode is frustrating and annoying. It adds extra noise in the only earbud. Opening the app and turning it off takes 20-30 seconds and I have to do it repeatedly because the "feature" TURNS ITSELF BACK ON!!!!! I've owned these for a few months and I want to replace them.
2 people found this review helpful
Ron BINSON
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August 6, 2026
My JBL 520 bt are acting up and it pisses me off so much. I'll start connected to my PC, then switch to my phone when I cook dinner, when I come back to my PC, the headphones are disconnected and when I connect them again it will play sound for 1 second then tell me "power on... connected" like it wasnt already on and connected, it will do this multiple times a day. and taking 1 minute to show up on output device when it's already connected by Bluetooth. App doesn't work, sits on update forever
2 people found this review helpful
Natasha Paquette
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April 23, 2024
Update: it's been one year and I still have issues. Nobody has reached out to me. Do not buy their headphones if you want to use any of the sound features because you won't be able to access them or reach customer support. -100 stars Review from February 2022: My earbuds connected easily and automatically to the app the first time. The app worked when it was installed but every time I've launched the app since, I have had to uninstall and reinstall it to get it to work. Every time.