
Cristian Pavel
Wasn't able to check in due to "technical issues" and I tried on two separate days. When the flight was delayed the boarding card in the app was still showing me the old schedule. I checked in at the counter but the app still shows you the big red "Check in now" button. Overall, I realize that I've been spoiled by other airlines' apps.

liz lewis
Very convenient in the obvious ways, but so glitchy in others, I'm not sure if the convenience is worth the stress. ex: my flight got delayed, missed my connection . App says "we've automatically booked you on the next flight- click to accept" I clicked and it was a completely different date/flight/route. Then it decided it was a day later than it was, preventing useful searches. It was resolved on ground, but still added a ton of unnecessary stress.
249 people found this review helpful

Gerald Thomson
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App frequently will not let me log in with no explanation. Then sends an email with a notification and asks if the notification was useful. When I click on the link to let them know it was not useful, the link doesn't work. Garbage. I'm literally in the airport, my flight has been delayed, the gate has changed the Info on the airport board hasn't been updated and I can't get info from the app because it won't let me log in.
472 people found this review helpful