Helpful App, But Didn't Keep Up With Multiple Gate Changes Flight 2632 out of SMF to DFW started out at gate A5. The flight switched to A2, then switched again to A4. The app missed the last change before boarding, and never updated even after I arrived at my destination. Glad I heard the page!
Excellent Travel Companion This app is very useful and I find it to have all the features easily accessable. You can check in, change seats on the fly and access your boarding passes. I find the app notofications to be very useful and near real time. You will be the first to know about gate changes, delays and cancellations!
Worst App - Terrible Support Once again 25-Jul-16 - latest version - good signal - no boarding pass for second flight. Terrible customer service - did not speak English well and did not understand the question. Too bad and too sad - AA used to be a quality brand. Feels like a low cost carrier in every aspect. It is past time to reconsider loyalty.
Just freezes up I put in the information to get my flight update and when I say check status it freezes. It is not very friendly either it keeps taking you to the screen to join the advantage or elite membership. All I want to do is check my flight status, I don't travel that often , so I don't even have American Airlines miles program. I normally fly Delta and their app is extremely user-friendly and it works.
Used to work ok. We've been sitting on the tarmac for an hour waiting to take off. Still shows us as being on time to land. Pushing out and then sitting on the ground is not the same as on time. I have had this happen numerous times in the last few weeks due to storms.
Frustrating updates a useful app. But I find it frustrating when you are forced to upgrade to a new version to even use it at all! Sometimes it is not a convenient time or place to download and install an update, but too bad for you, since once the update is required the old version is useless.
• We fixed a bunch of little things (but we don’t want to bore you with the details). Enjoy!
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