With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.
-Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.
-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.
-Flight updates: Get the latest ﬂight updates by simply retrieving your reservation and allowing American Airlines to send notiﬁcations to your mobile device.
-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.
-AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.
-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.
-Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.
-Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your ﬁnal destination.
-Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next ﬂight in seconds.
-Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com to check flight information and watch movies and TV shows at no cost.
Contact Us: 800-222-2377
Why we need the permissions:
Bluetooth We will be adding location assistance to mapping (see our new terminal maps) that uses BLE
Location Your location helps us give you relevant information tailored to where you are at the time.
Photos/Media/Files Access to photos is required to store parking reminders.
Camera The camera allows the app to scan credit cards and expedite the checkout process.
Wi-Fi connection information This allows the app to understand when connectivity exists to give you the data you need.
Other Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.
Continues to be a very poor experience on Android. Just tried to get my boarding pass - shows button to select boarding pass, but no pass. iOS version works fine. Very poor operating experience compared to iOS. Can't trust the app to update and show booked flights. Often defaults to just the boilerplate without showing current info. AA - there are more Android phones in the world than Apple. A bit more testing would help!
157 people found this review helpful
April 26, 2022
I found the app very easy to use honestly. Back in Dec 2021 I took a trip by myself for the first time. I'm 19, never flown before let alone been in an airport and it literally got me through the whole trip really easy. There is a labeled map of the airport with all the numbers, and you can see where your seat is in comparison to the rest of the plane beforehand. The app makes your boarding pass brighter for you when your pulling it up. Not too many buttons to get confused. ☆Very nice~☆
123 people found this review helpful
May 18, 2022
My last 20+ flights, the app worked great. Now all of a sudden I can't even change my seats on the app. This is a huge deal for someone that travels as much as I do. When I contacted AA via chat about the issue, they just kept telling me to try the website. Yes, I know I can use the website but, that wasn't my question. It was about the app and why it its working.
113 people found this review helpful
To make our app better for you, we make ongoing updates to improve your experience. Thanks for choosing American Airlines. - See all your trip requirements in one place with easier access to our Ready to Fly hub. Check health and travel requirements, entry restrictions, and submit forms for your upcoming trip - Ongoing bug fixes and enhancements