JBL Headphones app redefines your headphones experience. Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. Supported models are:
- EQ Settings: The App provides predefined EQ presets and allows you to create or customize EQ settings as per their personal preferences.
- Customize ANC: Select different noise cancelling level to enjoy the best sound on each occasion (available only on specific models)
- Smart Audio & Video: improve your audio that is adjusted to what you are doing (available only on specific models)
- Application Settings: App settings include Voice Assistant, Smart Audio & Video, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models.
- Gestures: allow you to change your button configuration based on your preference (available only on specific models)
- Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left.
- Tips: Product tutorial will be found under Product help.
- FAQ: Allows you to find quick answer when using our JBL APP.
- Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant.
Redefine your music experience with JBL Headphones app.
Updated on
Aug 25, 2026
Music & Audio
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Ratings and reviews
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4.3
770K reviews
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Lora Mancheva-Schumann
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November 22, 2023
Worst app on the market!!!!!! I cannot connect my JBL Wave 300 TWS. I have invested more than 3 hours in connecting, disconnecting, restarting everything possible, reinstalling the app and what not. Guess what - absolutely nothing works. Honestly, I would give you a 0 when there was one. It's really sad because the headphones are actually good, but I don't think I will purchase anything else from the brand if this problem goes on. 😡
13 people found this review helpful
Kato ._.
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November 25, 2023
The app won't allowe me to customize my headphones. It detects and connects with the headphones but i can't do much more then delete them again. I tried tapping on the icon, holding it or searching for another way to get access but when kicking on "App features" i only get redirected to a website telling me to download the app(?) I would love to use the app since the idea of it is really helpful but like that I'm just not able to use it at all.
13 people found this review helpful
Joss S
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August 27, 2024
Ok I guess. It takes forever to register that the earbuds are connected, even when I'm listening to music with them. Playback gestures are pretty garbage too. Double tap, triple tap? Good luck! You'll spend so much time trying to make it work (and rectifying the outcomes of misunderstood gestures) that you may as well have just pulled out your phone and pressed the button yourself.