Rakuten: Cash Back and Deals

74.5K reviews
Content rating
PEGI 3
10M+
Downloads
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About this app

Stack Cash Back on top of deals with the Rakuten app!

Become one of the 17 million users who use Rakuten to get Cash Back.

Use Rakuten to get Cash Back when you shop at 3,500 brands!

Here's how it works:
1. Choose a store to start shopping.
2. Earn Cash Back after you make a purchase.
3. Get paid via PayPal or check.
...and repeat!

Stack Cash Back with sales, coupons, free shipping, loyalty programs, and more! There's unlimited Cash Back every time you shop in the app.

*Based on TrustPilot reviews as of March 2026

Stay in the loop for the latest ways to earn & save with Rakuten:

Website: www.rakuten.com
Facebook: www.facebook.com/rakuten
Instagram: www.instagram.com/rakuten
Twitter: www.twitter.com/rakutenus
Pinterest: www.pinterest.com/rakuten
Shop & earn Cash Back at over 3,500 stores
Updated on
Sep 24, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Financial info and 2 others
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

70.5K reviews
Tracey Cartwright
August 21, 2026
this is replacing my initial views and review. at 1st it was brilliant, the process from shopping to payment was quite fast BUT since then I have missed 2 payment months and NOTHING has been confirmed or processed since aprox 7th June. the amount "pending" fluctuates at times drastically, it is not easy to report these issues and find out why, I know it can take a few weeks in case of any rerurns/refunds etc but I mainly use just eat and if there has been a problem I settle it that day.
1 person found this review helpful
Did you find this helpful?
Rakuten Rewards
August 21, 2026
Thank you for this feedback. It typically takes 3–14 weeks for pending Cash Back to be confirmed. This waiting period exists in case of returns, exchanges, exclusions or other changes to the qualifying order(s).
Hides_From_Sun
August 26, 2026
No cashback on 1st Lego purchase, filed a claim, got as a goodwill gesture. Bought a 2nd order, got no cashback, told that Lego need to give credit. Contacted Lego and they gave me the invoice, Rakuten said it wasn't enough, Lego told me it's all they can do. I tried emailing support multiple times, still got no cashback. The crazy thing is that I sent a video of my entire purchase as proof of the order through Rakuten. Tried contacting help multiple times, never get actual help.
Did you find this helpful?
Rakuten Rewards
August 25, 2026
Thank you for this feedback. Please reach out to the Rakuten UK team so they can help you out through their Help Center: https://www.rakuten.co.uk/help
Christine Chang
December 14, 2024
The app works or it doesn't. Rakuten in general is great, especially with the desktop add-on. The app only works correctly sometimes. I've reinstalled and cleared cache and it still only partly works. Sometimes I can't get into any profile/account info. Sometimes the biometrics don't work. Currently I can't see any history, it shows my last trip was 2023 (which is not true.)
311 people found this review helpful
Did you find this helpful?
Rakuten Rewards
December 14, 2024
Thank you for this feedback. The biometrics function is a feature of your phone. Once activated, our app may take advantage of it to verify your identity when accessing certain parts of our app. You can find a complete list of all Shopping Trips under the My Account (the person icon) section. For more help, email us at socialhelp@rakuten.com.