Shopify Inbox
4.7star
5.53K reviewsinfo
100K+
Downloads
PEGI 3
info
About this app
About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app.
USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS
Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations
SHOP APP
Let customers contact you from the Shop app.
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FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com
Thank you for using Shopify Inbox on Android. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app.
USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS
Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations
SHOP APP
Let customers contact you from the Shop app.
---------
FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com
Thank you for using Shopify Inbox on Android. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Updated on
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No data shared with third parties
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No data collected
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Ratings and reviews
4.7
5.38K reviews
Mykhaylo Gudz
- Flag inappropriate
22 April 2024
why does this app always log you out. I understand once a while, new ip etc, but noo. This stupid app randomly logout almost always when there's a customer waiting. So it's able to send notification (obviously it's logged in) but when notification clicked, login to Shopify process begins. Lame, like all things Shopify. Is the crown prince still doing photoshoots?
6 people found this review helpful
Shopify Inc.
22 April 2024
Hey Mykhaylo, thank you for letting us know about this issue. If uninstalling and reinstalling the app doesn't resolve the issue, please send our support an email at inbox@shopify.com. We'd be happy to investigate further. -Shay, Shopify Support
zohaib hassan
- Flag inappropriate
22 April 2024
It keeps showing me "Make sure you have an internet browser app installed. If you have a browser app, and it's in the middle of an update, wait until the update is done and try again". I have browser and its updated to latest. How to solve this issue??
2 people found this review helpful
Shopify Inc.
22 April 2024
Thank you for taking the time and bringing this to our attention. We'd recommend reinstalling the app and granting permissions for Shopify Inbox to access the browser on your mobile device. However, should the problem continue to persist, then please get in touch with us at inbox@shopify.com. Cheers. -Elias, Shopify Support
ke ming
- Flag inappropriate
- Show review history
23 May 2024
[Suggestion] Pin important msg on top of chat. 1. Beside mark as unread, kindly consider pin chat function. (Just like WhatsApp). 2. Support drag & drop picture function to improve efficiency on desktop. Instead of open folder one by one ,need few more clicks thanks.
26 people found this review helpful
Shopify Inc.
22 January 2024
Hi! If the issue persists after checking for app updates, please contact our team via the Help Center so we can troubleshoot and investigate further with you: https://shopify.link/1w5D. -Sophia, Shopify Support
What's new
Bug fixes and improvements
