What it does it does well. Efficient interface and robust. However, it's got a serious drawback for non USA customers as it's not compatible with Shopify credit/debit card reader. Also, it's not compatible with Shopify barcode scanners as these work only with the iOS app.
The only drawback was it wouldn't let me take shipping addresses but now they have added that. Kudos!
Terrible app, teerible support from Shopify. Its pretty much useless if you ever have more than one location.. there is no way to seperate different stores inventory.. since its all linked.. half of the tools dont work.. just trying to reach shopify customer support has gotten very difficult over the past 2 months. Ive been with Shopify for 2.5 years and am a too 1% store on their platform and its just gone way down hill the past 6 months or so. Im going to be making a switch next week because the checkout button has just randomly decided not to work now.. so Im losings roughly $1000 a day in sales. They really need to get their act together cause me and other too retailers I know are going somewhere else that actually supports tgeir customers and their needs rather than just make thi gs more complicated and take a percentage of every sale you make.
Terrible. I got the ap, and started using it took a lot of credit cards. The day before my last day of free trial period, I got two of my payments in my account. All of a sudden my account was on hold, and my money being held. I called customer service they stated then that they needed a voided check, and id. I send it in then wait they still don't release my money almost 125.00. Customer service is no help. Mind you they already gave me two payments, so I'm confused. I call a third time and speak to Michelle she is clueless and absolutely no help. And tells me if they don't release the money to me they will send it back to the customer. I have a small carryout and the customers have already received their goods so sending money back to them is not an option. I ask to speak to a supervisor and an told they do not speak to. Customers, they will email of neccessary. So mad not not sure what else to do. I am a small company and them keeping my payments not good. Very shady company UPDATE AS of today 1-19-18 I keep calling the customer service. Jason yesterday tells me to keep on touch with him and he assured me on the phone I would get a resolution. I get an email from Charlie last night that stares they need my drivers license again to process everything. So I again send it in, and get an email from Jason this morning stating not to contact him again but contact Charlie. SMH the company is holding 200.00 dollars in money from my sales and is giving me the run around to get it. And this is the trial period. They tell me if you pick a plan you wouldn't be going through this. If I'm getting this kind of run around durning the free trial, how am I supposed to chose a plan and believe that I would get my money. Terrible. And the customer service is nothing to brag about Update---------- As of 1-22-18 still no money. Just emailed customer service and told them I will be contacting my attorney. They wanted a copy of my business license which I provided. This is getting ridiculas. They should be no reason why after all I submitted that I can't get my deposits. And they still are requesting I chose a plan SMDH.
Very useful for my tiny store
I would rate this 5 stars if they added the function of adding customer info such as Shipping address (which is REQUIRED to know!) in the Android version of the app. I'm surprised they're not appealing to the Android market when Android has a CLEAR majority marketshare. Give us the proper functions! It's not hard, even I could code that in for you...
• Now enable and disable custom payments
• Bug fixes and performance improvements
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