Customer View

2.5
150 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Customer View is a perfect customer-facing companion app to Shopify POS, turning any Android device into a dedicated customer display. Customers are able to view their cart, tip, pay, and select their own receipt options.

- Show customers their cart -
Show your customers what has been rung up in real time, allowing you and your customers to stay on the same page throughout the entire checkout experience.

- Let customers tip their way -
Revamped tipping experience allows more flexible tipping options, and provides transparency into tip amounts and final total before proceeding to payments

- Guide customers through payments -
Concise messaging and illustrations helps customers understand how they should make payments

- Offer flexible receipt options -
Allow customers to select their own receipt options, and reduce emails/SMS errors by giving customers control.

- Be locally compliant -
Allow customers to view and verify their cart and total before paying for their purchase – a local requirement in certain regions (e.g. California, US)


LANGUAGES
Customer View app will match the language to your POS, available in Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Korean, Malay, Norwegian Bokma, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, and Turkish


HOW TO CONNECT
Customer View works on any Android device running Android 5.0 or above. Once installed, you can easily connect to your iPad, iPhone or Android device that is running Shopify POS. Search "Shopify POS" in the Play Store or App Store to start selling today!


QUESTIONS/FEEDBACK?
You can contact us at Shopify Support (https://support.shopify.com/), or visit the Shopify Help Center (https://help.shopify.com/manual/sell-in-person).
Updated on
Jul 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.6
122 reviews
Randall Barbour
November 3, 2022
It is getting better. But, I wish the new features were optional. I need the customer to see his details and totals - but don't want them or my clerk to have to click on anything else to complete the transaction. It slows thing down since we have to click the "complete order" on our side or the customer has to read about how to get a receipt. The extra features are great for those who have the time and want them. All we want is the thing to stay connected and show the checkout details.
12 people found this review helpful
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Shopify Inc.
January 18, 2023
Hey Randall! Thank you so much for your feedback. We really appreciate you taking the time to share your thoughts on the matter and will be sure to pass on the feedback to our developers. As always, should you have further feedback or questions please reach out to our support team. Open 24/7 for your convenience!
Niraj Lama
February 7, 2022
Can one actually use Customer View for tips? (You show that in the images of the app.) When we used it last, about a year ago, tips would not show up on CV. Since our establishment is on the lines of a cafe-cum-retail we accept tips for the staff. It was a confusing mess for the customers because they were faced with two screens. Besides the CV, they had to now also pay attention to the main screen where for the sake of tips we had to turn towards them during the course of the checkout. We had to ultimately drop the CV altogether. Now we turn the screen around and let the customer scroll through the items. It is super clunky and costs us a lot of time. It will be great if the CV can be made interactive during the checkout for the customer.
23 people found this review helpful
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Shopify Inc.
September 14, 2022
Hi Niraj, thanks for the feedback. Good news, we've just updated the app to support tips.
Eric Champlin