
Adelekun Olalekan
During a P2P transaction, the buyer marked the payment as completed even though I had not received the full amount owed to me. I reported the issue through the appropriate channel, after which the buyer and I had a disagreement and he also reported me. My concern is that my account appears to have been flagged based on the dispute without what I believe was a proper investigation into the circumstances. can't type much here but I'll stop using bitget since no proper investigations before flagged
10 people found this review helpful
BG LIMITED
August 28, 2026
Thank you for sharing your concerns. To resolve any disputes, please refer to this guide for submitting an appeal: https://bit.ly/3ZSHor9. You can also review possible scenarios in the P2P Handling Rules here: https://bit.ly/3XBgqTK. If you need further assistance, contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Bjørn Olsen
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While fetching TOTP codes from email or authenticator, this app must remain open. If you switch away and come back it always goes back to the main screen, and you have to resend TOTP email, but you now have to wait for a throttle to settle. Workaround is to run apps split screen, but that doesn't always work either. I've finally created a synced passkey, but when I'm now asked for the key, only local/USB are available. What a mess.
6 people found this review helpful
Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at https://bit.ly/4sRB7aV, including any details or screenshots that may help.

Bob Marley
Scam! If you gonna put (deposit) your funds there, you can do it by one click🫰 But if you withdraw - get ready to seven circles of hell! They not gonna give you your money so easy... Billions of authentications, confirmations, email codes, verifications etc. And after all they will block your withdrawal transaction for 24 hrs. "To ensure your operation is safe".
14 people found this review helpful
We understand that the withdrawal verification process can be tedious. Bitget implements various security measures to ensure the safety of our users' accounts. For more details, you may visit https://www.bitget.com/academy/understanding-the-security-of-bitget-withdrawal-process.