BM Online

Contains ads
4.8
228K reviews
5M+
Downloads
Content rating
Everyone
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About this app

BM Online is a full-fledged Mobile Banking solution, designed to offer you a convenient, friendly and secure access to your BM accounts, anytime, anywhere.

Features to stay on top of your finances

1. Accounts
• Access your accounts anytime
• Inquire on your balance
• View your mini-statement and your transaction history

2. Transfer
Manage your beneficiaries and perform fund transfers securely:
• Between your own accounts
• To another BM account
• To other local bank accounts in EGP
• For scheduled payments (standing orders)


3. Cards
Manage your BM cards easily by:
• Viewing your card details
• Reloading your BM prepaid card
• Repaying your BM credit card

5. Service Requests
• Request for a cheque book
• Perform a Stop Cheque
• Report a lost card
• Create Term Deposit
• Create Certificate of Deposit
• Create C.A.S.A. Account
• Leave Feedback
Security
Your BM Online offers you a secure and trusted Mobile Banking experience through:
• User ID
• WAS authentication
• Transaction Password
1. Click on the Register button from the Login page.
2. Insert your BM Internet Banking National ID, select Card Type and the enter your card and accept the terms & conditions.
3. Insert your card details like Pin/Expiry.
4. Insert the OTP (One Time Password) that will be sent to you via SMS on your registered mobile number or email address.
5. Key in a valid user id and password and you are now connected to your Bank.

Contact us
For more information, visit any of our branches or contact us on:
Tel: +2019888
Email: Internetandmobilebanking@banquemisr.com
Website: www.banquemisr.com
Updated on
Oct 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
227K reviews
Ahmed Yasser
September 13, 2025
For the first time in all my years of banking, I've encountered an app like this. The app can't recognize the security code it generates and constantly gives an 'incorrect security code' error. I can't issue a transfer or complete any online transaction because both apps fail to generate and recognize the security code. It's truly disappointing that this is the banking service provided to customers, and even after filing a complaint, there are no solutions
2 people found this review helpful
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Banque Misr
September 13, 2025
we are sorry for your experience please feel free to send us on Bm19888@banquemisr.com or you can contact us by live chat through the official website of Banque Misr to be able to share your personal data and solve your problem as soon as possible.
Yasmine Gamal
September 9, 2025
I've been trying to log in for 2 weeks straight now!! a failure, EVERY SINGLE TIME! and it's insane to get the "visit the nearest branch" thing whenever i have an issue with the app-it's inconvenient specially when the nearest branch isn't near and one's schedule won't allow it! if you can't support your app by your online/hotline customer service why make an app in the first place?!! shall you ever reply to this i need a SOLUTION not just some "we're sorry you're experiencing this"
4 people found this review helpful
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Banque Misr
September 9, 2025
we are sorry for your experience please feel free to send us on Bm19888@banquemisr.com or you can contact us by live chat through the official website of Banque Misr or call us on 19888 to be able to share your personal data and solve your problem as soon as possible.
Mohammed Hamed Ahmed Soliman
October 9, 2025
Edit 4 July 2024: Partial redemption (not only full redemption) should be available as an option in redemption to certificates of deposits. Also why request a US debit card is not available through the online banking or the app? Edit: one of the best online banking app in Egypt after bugs are fixed! So far the no.1 Internet Banking in Egypt! *Took three stars out for the bad customer service and bad responses through 19888. Plus weak security. I can no longer recommend this bank.
2 people found this review helpful
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Banque Misr
September 10, 2023
Thank you for taking the time to write this feedback, we are very pleased with your positive review.

What’s new


We’re introducing Device Binding — a new layer of security designed to protect your account from unauthorized access.

Once activated, your account will be securely linked to your trusted device, ensuring that only you can sign in and perform sensitive actions.