
Mohamed Ali
Worst experience ever. Some smart person decided that in order to activate the token you need to call the bank from registered phone. Not considering people outside Egypt that may not have enough credit or not enabling their roaming. Not sure how this is more secure than sending SMS to mobile number !!! This is really annoying and not professional in the era of digital world. If you are afraid of technology don't use it until you are mature enough.

Mai Saqr
Stupid application!! Wast of time , very complicated in the process of activation to surprise me with a useless service, it doesn't work all the time gives incorrect pin and I have to find another way to transfer money and solve my problem.. Really it's the worst application ever !! I don't recommend it at all. It even doesn't have the minimum amount of app development, worst tech team ever in case they know something about technology!
162 people found this review helpful

Mahmoud Turk
This application is useless and the customer service agents are clueless all they were taught to tell us the clients is to delete the app and reinstall it and every time you have to call them to disconnect the service in order to be able to register again which is something unheard of as in my other bank the whole process from deleting the app to registering again is done by the client and online! Bm soft token always gives an error even if you succeeded to register, bm online refuses the OTP!
91 people found this review helpful