
K “Google account” H
- Flag inappropriate
- Show review history
The points are not adding correctly. I called the Philippine call center purgatory and they were no help. I emailed and they give inaccurate information. I visit Cinnabon 4-6 times per week. My points are not accumulating for in store visits nor when I send an email with a picture of the receipt. They store your credit card when you purchase in app, and you don't have the option to delete it. These problems only began with the new app update. I hate it and will be deleting soon.
6 people found this review helpful

Beatriz Cardenas
- Flag inappropriate
- Show review history
After latest update, I got kicked out and I can't log back in. I also don't like that once you open the reward to use in store, you have a certain amount of time to use it (i.e 10 minutes to show employee). After that, it's gone for good. Tried to redeem my birthday reward, the Cinnabon I went to didn't have small cups so they wouldn't let me get it, and because I had the code open and ready to use, I lost my birthday reward as I had 10 minutes to use it. EDIT: deleted the app.
3 people found this review helpful

Kenneth Monfil
What the hell?!?!? Y the hell do some apps have the option to create an account by signing-in with the account of certain other apps which in this case being Facebook and you get the error of "App is not active: This app is currently unavailable and the developer is aware of the issue. You will be able to log in when the app is reactivated."? I mean seriously?!?!?!?!? From the very start don't even bother in including such option cuz that's so pathetic from.........
7 people found this review helpful