El Pollo Loco - Loco Rewards

El Pollo Loco Developers

About this app

Delicious Rewards. Juicy Benefits.

Join Loco Rewards and earn points every time you order El Pollo Loco in the app, on our website, or in a restaurant. Then redeem your points for a feast of rewards.

The best deals are in the app! Get personalized offers, birthday rewards and exclusive access to new menu items and experiences. Plus, use special app features to order ahead, save your favorites, pay from your phone, and redeem points for free food.

Download the app and start eating today.

Ratings and reviews

As for the app and systems, it works well except for the lack of being able to type a short note or request extra/no/lite onions, and certain other options, so I'm unable to actually use it for the orders I require them. This goes for the in-store self-service touch screens at some stores too since it's the same system. I am forced to seek personal help for those orders.

The food is great; the app sucks. I have uninstalled and reinstalled. I have tried on different wifi networks. I have been trying in different locations, and it NEVER loads. This has been happening for the last few weeks. If you recently updated the app, it's causing the app to freeze on the orange El Pollo Loco screen. Samsung S25FE.

cannot sign in to my el pollo loco account AGAIN. I have sent forgot password request several times over the last 24 hours, and have not received an email to change my password. I am unable to update my phone number because your system says it has already been used. I would like to use the app, but it is pretty useless. I have Uninstalled and reinstalled the app, more than once. But it is not working. I have nothing but trouble with it.

What’s new

We’re fine-tuning our grills and adding new ingredients to bring you an even better experience.