
David A.
Yeesh. Never have I come across an app that fights you every step of the way. This is atrocious. After the endless loop of "Log in" attempts only for it to error out. We just gave up. Neither the app nor the website was of any help. The same tired, "Log in" immediately followed by a page reload right back to the "Log in" page. Trash.
9 people found this review helpful
Donatos Pizza
August 15, 2025
So sorry about this! Please email us at app@donatos.com so we can check your account and make sure your login is working properly. We hope to hear from you soon!

John Davis
I love Donatos pizza. With that said I absolutely can not stand their app. It needs completely overhauled. Go to deals and have to select the deal and go and place all the items of the deal in the cart just for it to never even work. Please do something about your app. I would order lunch more frequently if it was quick and easy to actually do and the deals actually worked as well.
16 people found this review helpful
Donatos Pizza
July 8, 2024
Thanks for your feedback! We're sorry this is so frustrating for you and we are working to fix it. Please reach out to custservice@donatos.com to let us know which deal was giving you trouble, and so we can make things right with you too!

John Dudden
The app is completely broken. First it logged me out, then every time I clicked "log in," it immediately closed the log in screen. Not being able to log in means I can't access it increase my rewards, and I have to order as a guest repeatedly. I then uninstalled and reinstalled the app, and now it won't even open. For a company that relies on app orders, they do a lousy job of keeping it functional.
1 person found this review helpful