
Alex Steffen
I have the Core. And overall the stethoscope is great. However the app leaves a lot to be desired. About every 45 days or so the app completely desyncs from my Core and then I can't reconnect it to the app until I uninstall, forget the device, reinstall the app and reconnect everything. This is becoming a serious issue as I work in EMS. When this happens I am locked in whatever the last mode I had it in. Overall great product, but it has caused massive issues on scene.
Eko Health, Inc
August 21, 2025
Hi Alex, we’re very sorry for the ongoing desync issues with your Core and understand how disruptive this can be during EMS work. This is not the experience we want for our users. Please contact us at support@ekohealth.com so we can arrange a troubleshooting call and work closely with you to get this resolved quickly.

Brittany Faron
I was able to record an arrhythmia on a pediatric patient. When I went to save the rhythm, I was asked to pay for the app. After entering my card, the app went back and deleted the rhythm I was trying to save. For the next 20 minutes, it would record but it wouldn't allow a stop and then it would freeze. If this is the quality this product has for the cost of the stethoscope and the program you have to purchase, I'm happy to send it back and get something better. Any ideas on what the issue is?
13 people found this review helpful
Eko Health, Inc
November 21, 2024
Thank you for letting us know and we sincerely apologize for the issue you've encountered with the app. It looks like you've already reached out to our support team, and our product expert is actively assisting you with this issue. We truly appreciate your patience as we work to resolve the matter and get things back on track for you.

Michelle R Tavares
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This is an updated review. My original review was one star because the couple of days after I installed the app it was very buggy to the point of being unusable. I reached out to customer service and that has since resolved. I don't know if it's because they did something or if there were just software Gremlins in the app that day. Anyhow, now that it works, I'm very happy with the app and the product.
4 people found this review helpful