
Demnetor
I like the service and the prices and the delivery cars and the list of products, but this app is literally unusable. it keeps crashing and stuttering and shutting down on it's own every 30 seconds or so. it's a pain trying to order anything from Elryan because the app barely works. I have a fairly flagship phone too. I own a Samsung S23 plus and everything is up to date from software to application, currently running android 15, but this issue have been going on even before.
4 people found this review helpful
Hello and welcome! Thank you for contacting us and for using the Elryan App. Kindly make sure your device and app are updated. You can also try placing your order through our website. Please share your phone number so we can contact you and resolve the issue. We're always here to assist you 🌹

Ara Hozan
They have lots of stuff and it's a good app. But my problem is with shipping. I ordered a fridge for my office (placed 7/4/2025) and it said in the app it would come by (12/4/2025). Today is (16/4/2025) and it's been 9 days since I placed this order and it still says preparing!!! Please fix shipping process.
7 people found this review helpful
أهلاً وسهلاً بكم، نعتذر منكم في حال حصل أي تقصير في توصيل طلبكم. نرجو منكم تزويدنا برقم الطلب ليتسنى لنا التحقق من سبب التأخير واتخاذ الإجراء المناسب. نكرر اعتذارنا، ونسعد دائمًا بخدمتكم – فريق الريان.