
Sonny Jung
This is hands down the worst app I’ve ever used — not just for EV charging, but period. The interface is a mess, making it nearly impossible to find charging locations. Even when I’m standing right next to a charger, the app can’t recognize it or connect properly. The QR codes? Useless. Half the time they won’t scan, and when they do, I’m just taken to a blank screen or an error message. I've wasted so much time trying to get a charge, only to give up and drive somewhere else. Avoid if you can!
5 people found this review helpful

Jim Sykora
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Not good. Not intuitive. Very difficult to set up initially. Limited help from chat, had to figure out most things myself by trial & error. JuiceNet was a much better app. A year later, still not a good app. Stuck in an endless loop trying to log in. Failed, Try again, Failed, try again.... I've force stopped the app, unplugged the wall unit, even restarted my cell phone, all to no avail. The app is unreliable, I never know for sure if it will charge at night or at what amperage.
19 people found this review helpful
We apologize for the inconvenience you have experienced. Kindly bear with us as the app is still evolving and we are working hard to improve it. Please continuously check the app for feature updates and additions, and don't hesitate to contact our Customer Service at +1.844.584.2329 or support@evcharging.enelx.com. Thank you!

Tom Smith
Too complicated, frequently crashes, and is worse off for its recent UI overhaul. This app needs to let me plug in to my home charger, and charge during designated hours if a car is plugged in. The setting for that doesn't work. And the other setting requires the user to plug in, open the app and press a button to start. You then get notifications that your session has started when it shouldn't, followed by another that the session is paused. I regret buying this charger, the app is terrible.
3 people found this review helpful