FreeStyle Libre 2 - US

3.5
5.62K reviews
500K+
Downloads
Content rating
Everyone
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About this app

This app is only for use with FreeStyle Libre 2 System Sensors.

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The world’s #1 CGM takes diabetes management to a new level. [3]:

SMALL AND DISCREET: Remarkably small and discreet Sensor

NO FINGERSTICKS: Unsurpassed accuracy, for adults and children [2],[4]

ALARMS: Optional real-time glucose alarms, along with an urgent low glucose alarm, alert you of highs and lows so you can take action [1]

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COMPATIBILITY
Compatibility may vary between phones and operating systems. The FreeStyle Libre 2 app is only compatible with FreeStyle Libre 2 Sensors. Learn more about compatibility at https://freestyleserver.com/distribution/fxaa20.aspx?product=ifu_art41556_202&version=latest&os=all&region=us&language=xx_yy

BEFORE STARTING YOUR SENSOR

Before you start your Sensor, choose whether you want to use the reader or the FreeStyle Libre 2 app. If you are using the FreeStyle Libre 2 Plus sensor with an Automated Insulin Delivery (AID) System, do not activate your sensor with the FreeStyle Libre 2 app or reader. Please visit your insulin pump manufacturer's website for specific activation instructions.which device you want to use.

Alarms and glucose readings can only be received on your phone or your FreeStyle Libre 2 Reader (not both). [1]

To receive alarms and glucose readings on your phone, you must start the Sensor with the FreeStyle Libre 2 app.

To receive alarms and glucose readings on your FreeStyle Libre 2 Reader, you must start the Sensor with your Reader.

Note that the FreeStyle Libre 2 app, Reader and your Automated Insulin Delivery (AID) system do not share data with each other.

When not using an AID, for complete information on app or Reader, scan your Sensor every 8 hours with that device; otherwise, your reports will not include all your data. You can only upload and view data from app and reader on LibreView.com.

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APP INFORMATION
The FreeStyle Libre 2 app is intended for measuring glucose levels in people with diabetes when used with a FreeStyle Libre 2 System Sensor. For more information on how to use the app, refer to the User’s Manual, which can be accessed through the app.

Consult a healthcare professional to confirm if this product is right for you or if you have questions about how to use this product to make treatment decisions.

The circular shape of the sensor housing, FreeStyle, Libre, and related brand marks are marks of Abbott. Other trademarks are the property of their respective owners. For additional legal notices and terms of use, go to http://FreeStyleLibre.com

If you are using the app, you must also have access to a blood glucose monitoring system as the app does not provide one.

[1] Notifications will only be received when alarms are turned on and the sensor is within 20 feet unobstructed of the reading device. You must enable the appropriate settings on your smartphone to receive alarms and alerts, see the FreeStyle Libre 2 User’s Manual for more information.

[2] FreeStyle Libre 2 User Manual

[3] Data on file, Abbott Diabetes Care. Data based on the number of users worldwide for FreeStyle Libre family of personal CGMs compared to the number of users for other leading personal CGM brands and based on CGM sales dollars compared to other leading personal CGM brands.

[4] Fingersticks are required if your glucose alarms and readings do not match symptoms or when you see Check Blood Glucose symbol during the first 12 hours.

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Before using the app, review product labeling and the interactive tutorial at https://www.freestyle.abbott/us-en/support/overview.html#app2

To resolve any technical or Customer Service issues you are having with a FreeStyle Libre product, please contact FreeStyle Libre Customer Service directly at 1-855-632-8658.
Updated on
Sep 26, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
5.53K reviews
Douglas Planck
May 20, 2024
Doesn't work half the time. Communication between the app and the sensor is always being lost. It seems like I can't get into the Tell us more area so added here. I wish you had an app or expand this one has to be able to import the data from the handheld unit so as to get a continuous data stream and Analysis of the data One thing that I found out about sensors falling off is that if you wipe the area very very thoroughly with alcohol they stay on. I have real oily skin and that was the only
7 people found this review helpful
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Abbott Diabetes Care Inc.
May 20, 2024
Thank you for your comment. Please contact our Customer Care team at 855-632-8658 so we can better assist.
Mike Nielson
May 20, 2024
Updating this review a year later. Even with my phone completely silenced and all alarms shut off, I get shrill loud warnings from the app that I cannot turn off. It's especially embarrassing during meetings, and it wakes me up when I'm asleep. I have resorted to reinstalling the app on an unused phone that I turn on only to get readings, then it's turned back off to keep it quiet. This is unacceptable, ALL alarms should be able to be silenced, not just for 6 hours.
22 people found this review helpful
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Abbott Diabetes Care Inc.
May 25, 2023
Thanks for the comment. We'll need more information to help with this issue, so please contact our Customer Care team at 855-632-8658.
Jacob Whicker
May 26, 2024
I have all the same complaints found in other reviews. Can only sign in and scan with 1 device. I use the sensor on a pet, meaning whichever phone we scan with we then can't check levels it that person isn't home. Second, The alarm chimes are absolutely ridiculous. Can't change the volume can't even change the chime to something that doesn't make your ears bleed. They went thtu trouble adding ability to silence, but only for 6 hrs and I don't want to turn off, I just want something less annoying
Did you find this helpful?
Abbott Diabetes Care Inc.
May 26, 2024
Thanks for letting us know. Please give our customer care team a call at 855-632-8658 so we can better assist.

What's new

Silence all your glucose alarms including urgent low alarm for up to 6 hours.