
Melley
Sensor constantly loses signal, sometimes up to 6x a day. The glue adhesive doesn't always stay well after day 10 so I have to put a bandage on it to keep it from falling out, which has happened before. The alarm is too loud, never staying at the setting I put my alarms at, which is especially a problem when it's in the middle of the night and I'm startled awake very badly to the point that it affects my blood pressure. Other than that, it works fwcently. Please fix.
340 people found this review helpful
Abbott Diabetes Care Inc.
September 23, 2025
Thanks for the comment. We'll need more information to help with this issue, so please contact our Customer Care team at 855-632-8658.

Clifford Phillips
The app is rather problematic, with regards to the alarms & notifications. The mere fact that I cannot truly block notification sounds & alarm sounds permanently is unacceptable. Further, when the alarms go off at full volume, is BAD as it not only disturbs me, but my spouse as well. SHE gets very angry when her sleep is interrupted. The fact that a loss of signal with the sensor - which can be quite temporary - requires a LOUD ALARM, is not a 'feature' that I am willing to live with. FIX IT.
244 people found this review helpful
Abbott Diabetes Care Inc.
October 14, 2025
Thanks for your feedback.

Daniel Eggleston
3 stars because it does what it has to, technically. The reader has been anywhere from 30 mg/dL low to 20 high. The app is very good, compared to apps from 10-15 years ago. It consumes too much battery, it gives inaccurate readings, and cannot be set up without alarms (which can take you up at 4am with erroneous readings, making you lose sleep for nothing). All in all, it's not as bad as it could be, especially for a free trial, but I'll go back to finger sticks because it is not worth it.
257 people found this review helpful
Abbott Diabetes Care Inc.
September 23, 2024
Thanks for the comment. We'll need more information to help with this issue, so please contact our Customer Care team at 855-632-8658.