
Daniel Eggleston
3 stars because it does what it has to, technically. The reader has been anywhere from 30 mg/dL low to 20 high. The app is very good, compared to apps from 10-15 years ago. It consumes too much battery, it gives inaccurate readings, and cannot be set up without alarms (which can take you up at 4am with erroneous readings, making you lose sleep for nothing). All in all, it's not as bad as it could be, especially for a free trial, but I'll go back to finger sticks because it is not worth it.
345 people found this review helpful
Abbott Diabetes Care Inc.
September 23, 2024
Thanks for the comment. We'll need more information to help with this issue, so please contact our Customer Care team at 855-632-8658.

Clifford Phillips
The app is rather problematic, with regards to the alarms & notifications. The mere fact that I cannot truly block notification sounds & alarm sounds permanently is unacceptable. Further, when the alarms go off at full volume, is BAD as it not only disturbs me, but my spouse as well. SHE gets very angry when her sleep is interrupted. The fact that a loss of signal with the sensor - which can be quite temporary - requires a LOUD ALARM, is not a 'feature' that I am willing to live with. FIX IT.
446 people found this review helpful
Abbott Diabetes Care Inc.
October 14, 2025
Thanks for your feedback.

Mike G
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App resets: August 2, 2024 September 5, 2024 App just factory reset. Had to re-log in and go through the setup screens to find all of my history gone. I'd checked my numbers less than an hour ago. Not like I have a choice but to keep using it. Which Abbot appears to understand. If your insurance covers an alternative, strongly consider it. Note: I'm not wasting time on the phone for their QA problem. I don't work for them. Kinda like their app doesn't work, I suppose.
106 people found this review helpful
Abbott Diabetes Care Inc.
August 2, 2024
Thanks for reaching out. Please contact our Customer Care team at 855-632-8658 so we can better assist.