HomePro Security

HomePro Operating, LLC

About this app

The HomePro Mobile app puts your smarthome system in your pocket with easy access to your entire home from inside a single app. (Features vary based on your configuration, but any and all of the benefits below can be added to your system, contact your HomePro rep for details)

With the HomePro app you can:
-Remotely arm and disarm your security system
-Answer your video doorbell from anywhere, and view recorded clips from your phone
-Live stream indoor and outdoor cameras to your mobile device and speak to pets and children using Live Talk
-Access and view disarm photos captured by your touchscreen panel camera so you’ll know when people get home
-Peek in on your panel camera instantly or capture photos the next time the camera detects motion
-Remotely access and control your smart lighting to save energy and give the appearance that you’re home even when you’re not
-remotely unlock doors for a friend or neighbor stopping by while you’re not home, and remotely lock it again when they leave
-Create new codes for anyone who should access your home so you never have to make copies of your keys, and remotely manage your codes so you can prevent unwanted access after code abuse.
-Automatically adjust the thermostat when you leave home using geoservices, saving energy and making your arrival more comfortable by automatically resuming your schedule as you return
-Get alerts when you leave a door, window, medicine cabinet, or garage door open, and remotely close garage doors so you don’t have to turn around and go back to close it manually.
-Receive in app notifications or text messages when a smoke detector, flood detector, carbon monoxide detector, or security sensor is tripped
-Create unlimited customizable smart scenes to easily control multiple actions with a single touch, like “Leaving” which locks your doors, turns off all your lights and appliances, adjusts the temperature, closes your garage and arms your security system, keeping your home secure and energy efficient while you are gone.
-View a snapshot of your day with easy timelines that keep you aware of what’s happened in your home even though you missed it earlier
-Trigger an emergency panic right from the app if suspicious characters attempt an attack

Ratings and reviews

App does not work. Constantly says can't connect to my system.(1/2022) Original review was 3 1/2 years ago. Nothing has changed, the app still does not work. I've tried to cancel the Home Pro service since the system keeps "failing" or won't connect. Home Pro says I'm locked into a contract and says the system shows it's fine on their side. Horrible app, horrible customer service, very rude when I have called for assistance. Would not recommend! (8/2025)

UI needs significant improvement, app is slow, many useless features and others that could be improved. Biggest issue is Cloud storage. If you have multiple cameras, especially one of them with a lot of activity, you run out of storage quickly even if you just use it to record .5 second, 3m between. you don't get alerts when storage runs out, what's the point? can't delete vids from storage. Storage is so cheap these days. have buyers remorse w/ this LT contract

I've had to repeatedly call to get service. Nobody ever follows up or calls back when they say they will or dies what they tell you they will do. Very difficult to work with. I've only had one successful interaction where it took only one call to resolve. Would not recommend this company. I would change services if I hadn't already purchased their system.

What’s new

Behind the scenes improvements to power new features.