My Flow Self Care

Cable & Wireless Communications

About this app

Take control of your Flow services—anytime, anywhere. Easily manage your account, troubleshoot issues, and access support with just a few taps.

Top Features:

- Monitor usage, balances, and billing for prepaid & postpaid.

- Troubleshoot your internet and reset your modem on the go.

- Manage Wi-Fi settings and run speed tests.

- Get instant help with in-app sales and support chat.

- Shop exclusive, personalized offers in the new Shop.

- Stay informed with real-time notifications on transactions, chats, and deals.

- Enjoy a smoother, improved AutoPay setup.


Download My Flow today and manage your services, your way.

Ratings and reviews

Pros, I'm happy to be able to pay directly on the app instead of paying via my bank app. I no longer have to wait a few days for my payments to be received. Cons, I used to be able to see the actual amount of data, messages and calls that was used up by each account on my postpaid plan but now I can't see anything and even if I go on the website it's the same nonsense I see. I see NOTHING about my data usage. That information was actually useful before the updates.

This is by far the most convenient way to pay bills, purchase top-up, or purchase a data plan from Flow. The UX can do with some attention but it's not overly complicated. I really appreciate the authentication on purchase. However, if someone has your phone and performs a transaction they would probably be able to authenticate by phone or email depending on how you've set up your MFA with your bank.

This app would be great if it worked. 1. Very unreliable. Often unavailable showing system errors. 2. Can't show you charges irl only at the end of the month. 3. Lately, I can't see the data usage screen. On a whole, my experience as a postpaid customer with Flow St Kitts is terrible. Prices are ridiculously high considering what little you are getting and your data doesn't even rollover. Missing Digicel, a company I left after 20 years but have no desire to go back to once I am in SKN.