My M1

M1 Limited

Contains ads

About this app

There are currently two M1 apps available — My M1 and My M1+. For a seamless mobile experience, please take note of the following:

- Customers on M1 Bespoke Plans should use My M1+ app to manage your account for your new plan.
- If you are a postpaid or Fibre Broadband customer, please continue using My M1 app.

Manage your account
- Check re-contract status and eligibility
- Subscribe to Value-Added Services
- Nominate M1 mobile lines for more savings with Multi-Service Saver
- Nominate M1 numbers for free calls
- View Loyalty Bonus and Sunrisers vouchers

Track your usage
- Monitor your local data, talktime and SMS/MMS usage

Roaming
- Subscribe to Roaming services and Data Passport
- Track your overseas usage of roaming data, talktime and SMS

Pay your bills
- View and pay your bills in a jiffy

Ratings and reviews

Horrid. The product vision is great and very tempting but far from the reality, but after much ado we are constantly forced to go to the center (Bugis) and deal with a combination of issues, even onboarding is so hard and a simple mistake costs a lot of pain. Really need to think of going all digital as the current experience only causes more churn, low nps and frustration.

I can't install the app fully. First I can't accept the T&C, after several uninstall and install, I finally got past that, only to take forever to load the app. I tried finger print access to no avail then uninstalled app, to try installing again and accessing via the password and it's still going round in circles saying "loading". It's unbelievable. I have spent more than half an hour trying to resolve this.

This app is absolutely awful! For the past 2 mths I have changed my payment method to a different credit card in the app, yet I'm STILL being charged on my old credit card. This combined with the very spotty broadband speed, makes it very easy for me to decide to NOT renew my contract that is ending soon. Can't wait to go back to the green ISP!

What's new

- Bug Fix