Luke Browning
Can't print from app anymore. The app is awesome and I love that I don't have to bother anyone to change chords for my capo transpositions. However, for whatever reason I keep getting an error now that doesn't allow printing from the app. An error message displays saying, "No PDF printing app installed" when I actually have 2. Hopefully it's just a bug. That was literally one of my most used features.
7 people found this review helpful
Planning Center
March 28, 2022
Hey Luke! Thanks for the review. Would you be up for emailing our support team at support@planningcenter.com? We're happy to help troubleshoot this with you today.
A Google user
Fantastic tool! Crucial to what we do. But there's an editing bug. I now cannot delete text in edit mode. Started working only sporadically, and now it's not working at all. When I select a text box and click "delete", nothing happens. The text stubbornly remains. Same problem on multiple songs from different service plans. Having the problem on multiple Samsung devices and RCA devices. All are running up-to-date versions of the app. That's unfortunate. Any new updates coming out soon?
3 people found this review helpful
Planning Center
December 20, 2018
Thanks for the rating, Jerrod. I'm sorry you're experiencing issues with text annotations. Thanks for bringing that to our attention. Would you please write in some more details about how that's happening to you, so we can look into it and see if it's a bug we can iron out? Our email is support@planning.center
Thanks, Matt
Emily Hop
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*Edit: (2/21/21) After working with someone last week, we've got it working!!! Hoping it doesn't revert back to the issues.* This app has never been reliable for me, which is unfortunate as the app idea is great. About 75% of the time I get an error that says "An error has occured while getting data for music stand..." Yesterday I was on team and needed to transpose something and got the error message. This is another reason why I afraid to go digital on Sundays as I have numerous tech issues.
8 people found this review helpful
Planning Center
February 15, 2021
Hey there! Sorry to hear you were having trouble accessing what you're needing. It sounds like you may have a caching issue within the app on your device. Our team is happy to look into this with you today. Would you be up for opening a ticket by emailing our team here: support@planningcenter.com We look forward to hearing from you.