3.2
586 reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

This app is only used on Wear OS system in TicWatch S, TicWatch E, TicWatch Pro, TicWatch S2, TicWatch E2, TicWatch C2.

The app is not supported on mobile phones

1.Provides 5 exercise modes, including outdoor running, outdoor walking, outdoor cycling, indoor running, and freestyle.
2.Support working independently (standalone) with a built-in GPS watches.
3.Offers comprehensive statistics and analysis on the phone companion. You can search 'Mobvoi' and download the app on Google Play Store.

To sync the health & exercise data successfully, please follow these steps:

1. Update all the apps "TicHealth/TicExercise/TicAccount/TicPrivacy” on watch;
2. Enable "Data sync" switch in TicPrivacy app;
3. Disable/enable the Bluetooth connection between the watch and the phone.
Updated on
Apr 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Health and fitness
This app may collect these data types
Location, Health and fitness, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
59 reviews
Patrick Rivard
October 3, 2020
The app looks good but lacks features and sometimes seems "unfinished". As an example, the pace data on the TicWatch Pro 3 FSTN LCD screen is totally off (for example, if you walk at 10:45/km as per the AMOLED screen, it will show something like 5:90 on the FSTN LCD screen, which doesn't make any sense). What I found totally dazzling is that nobody has seen such an obvious bug before now...the Quality Control is questionable to my opinion. There should also be a way to decide whether you want to use the watch GPS instead of the phone GPS. The watch GPS might be more precise if your phone is in a pocket. There are a lot of strange translation too (using the watch in French)...I'm wondering who is approving the release of the app but there are definitely some corners that are being cut...
5 people found this review helpful
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Mobvoi Information Technology Company Limited.
October 12, 2020
Hello, the problem is received, we will reproduce and solve it, thank you for your feedback
Lucas Randall
September 9, 2020
This app supports the dual-layer display of my Ticwatch Pro, so I can see my workout stats at a glance which is great, but syncing his hit and miss. My watch can go days failing to sync the stats with the mobvoi app on my phone, which stops all the syncing with Google Health and Strava. Unfortunately whilst it does a good job of collecting all your workout stats, it's just not reliable.
1 person found this review helpful
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Mobvoi Information Technology Company Limited.
September 10, 2020
Hello, please check whether there is a hint that data has been uploaded at the bottom of the app? You can disconnect the watch and app, then connect to wifi to try
Andrea Meneghello
April 10, 2021
The App is the only tracker that supports the dual layer display on the Ticwatch Pro to provide the workout information on the LCD. UPDATE version 3.0.0-1930.818: The UI is redesigned including new informations like the VO2 MAX, step frequency, step length. I also noticed an improvement in the battery consumption. Now with the watch GPS the consumption is ~16-18% per hour (compare to 25% on the version 2) and using the 4G/lte of the watch is ~18-22 (compare to 28 before). However the synchronisation issue is still annoyingly present as well as the other issues as the app freeze after the workout (as workaround I use the bottom button to finish the workout). I increase my score to 4 stars. Please update the app with new features, improvements and most importantly fix the synchronisation. ORIGINAL version 2.18.0 I found some issues: * If during the workout (outdoor cycling/running) I use only the LCD, then at the end (after a couple of hours), the app freezes for 5 seconds before allows me to complete the exercise. This doesn't happen if I wake up the watch at least one time. * a couple of times when I woke up the watch during the exercise (outdoor cycling/running), the LCD was still enabled on top of the Oled one, making difficult to read the data. * without the phone (outdoor running), one time the internal GPS was not able to lock the signal (tried for 5 minutes) and after a restart of watch, the watch found the GPS after 10 seconds. * sometimes to upload the workout it takes a while, is it possible to include at least the percentage of uploading? Also the more workouts are in the app the slower is to upload. I would like to have more options in the app like the possibility to choose between the internal GPS and the phone one even when the watch is connected to the phone. Finally, if it is possible, the watch with the internal GPS is consuming too much battery: * Using the phone GPS the watch uses ~5% of battery every hour * Using the internal GPS the watch uses ~25% of battery every hour. Is it possible to save more power with the GPS, maybe having some options to define the refresh rate
5 people found this review helpful
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Mobvoi Information Technology Company Limited.
August 11, 2020
Thank you for your feedback, we have recorded the problem and will reproduce and fix it, so stay tuned