Nubank: conta, cartão e mais

Nu

About this app

Nubank is the most recommended financial institution in Brazil, with more than 85 million customers who love being able to monitor and resolve their entire financial life directly on their cell phone.

Furthermore, Nu is the largest financial services technology company in all of Latin America. That's why our app was created to reflect everything we believe in: a transparent, simple, easy and bureaucracy-free experience, how your financial life should be.

Without asterisks, pranks or inexplicable fees, here you are the one in control of everything.

With Nubank, you have N Possibilities:
- Free NuAccount
- International credit card, no annual fee and accepted worldwide
- Limit released at the time you pay the invoice
- Money saved that can become a limit
- Income greater than savings
- Various investment options
- Boxes to store your money and earn income
- Easy and free Pix
- Insurance for your possessions and the people you love
- Easy and fair loans
- Account for under 18s
- Human support 24 hours a day, every day
- Protection against phone call scams (if allowed by you, we will identify and block suspicious calls)

Download the app and check out everything Nubank has for you.

Want to know more? Access our site:
https://nubank.com.br/

Nu Pagos S.A. – Payment Institution. CNPJ: 18.236.120/0001-58
Nu Financeira S.A. CNPJ: 30.680.829/0001-43
R. Capote Valente, 39 - Pinheiros, São Paulo - SP, 05409-000

Ratings and reviews

They rejected my ID verification 4 times with no explanation other than "your pictures weren't clear enough." I did EVERYTHING I could to submit perfect pictures, including using a friend's brand-new iPhone camera. I followed up with the support chat each time and they gave me the same useless steps on how to take clearer pictures. The worst part? After the 4th time, they ghosted me! I followed up twice afterwards by email and no one ever responded. DO NOT recommend -- useless customer service.

Unbelievable, I just spent hours on the chat, talking to 3 different people, emails and print screens flying back and forth, reboot the phone, log in, log out, jumping thru all sorts of hoops for the last guy to tell me the answer to my issue is supposedly very simple. Hours! Terrible app, terrible customer service. NOT HAPPY and at this point considering just closing the account and deleting the app.

Very bad customer support. Once you bought something with credit and then if you want to contest (to get refund) after cancellation of the product due to delivery issues or any reasonable reason its almost impossible to get you refund. They are not cusmtomer supportive in this regard compared to other banks. I had an experience with Nu bank and Shein and my money is gone even though I have not recieved the items I bought. The bank is not supportive and shein is not delivering my items.

What's new

O roxo ficou mais roxo. O simples ficou mais simples.
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Nosso time de engenharia trabalhou essa semana inteirinha para deixar o app que facilita sua vida financeira ainda mais fácil de usar!
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Todos os bugs identificados foram corrigidos e ainda fizemos melhorias para que você não precise se preocupar com mais nada.
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Explore a home do seu app e confira todas as novidades que chegaram para você ;)
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Dúvidas?
Mande nas redes sociais: @Nubank.