Card reader blue tooth system regularly stops working for days, 0 response from customer support, wish l had stayed with lzetal! They did call me about 30 minuets of writing the negative review, and walked through again all the online support steps, the card reader was still dead. They said they would send me a free replacement, and emailed me a return post link, however the link is in German or Dutch it took some guess work to get the label printed. When I got back to my center the reader had started to work again, as I said before it was very tempomental. But am now happy they have contacted me... but whether or not it was because they were slow or because I left a negative review I dont know. Happy to be getting a new card reader.
Awesome This is an incredible payment system! Everything is working just fine. Really quick and small fees! We just love it!
Really good app Wish it could accept debit cards as well, and process payments much quicker. (2014) Now improved and working great, made a difference to our business. Happy to award four stars.☺2017 some changes, updates and improvements to sum up dash board. Now happy to award five stars. Credit where credits due. Excellent app.
Sum up Air Connecting, Connecting... But it never does.... Un-reliable at best. Sum is the story of something that was perfect, (payment by text link) till it was ballsed up by various variants of sub-standard card readers, probably made on China. I need something like the "old text based system" that worked flawlessly. Honestly, I'm sure like many other small business owners, I don't have the time or inclination, to be re-installing stuff, and re-booting, while my customers are looking on wondering.. WTF?
Something Missing A great tool for business and almost perfect. However, you used to be able to send a client a link so they could make a payment to you online when they can't be present to pay. This facility has been removed for some reason. This means i cannot take card payments for telephone orders, therefore forcing me to get the client to psy by bank transfer. Come on SumUp, please reinstate this great facility.
- General bug fixes and stability improvements
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