
Cassie Johnson
This app is very slow, and very confusing. The computer portal is very slow but not as confusing. I have viewed my order labs, prescriptions, and other necessary documents and it still says I have not. The majority of the time the appointments do not come up in the app to confirm them.......I also had to get a new phone and now it does not send text notifications which I can't seem to fix even with wiping the app on my phone and signing in with the login code. It has potential but it needs work.
7 people found this review helpful

A Google user
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One star is too high of a review. I've had this app for awhile now and it has never worked right. Now since the last update, I can't open any documents. It tells me I need to install software I already have. Unfortunately, my doc requires this for communication. The only thing I can use it for at this point is basic email to and from. I can't even reply. And if there are any documents, they have to send them to my normal email outside the app anyway. Worst app I've ever used. EVER!!!
10 people found this review helpful

Jess
Difficult to navigate, doesn't integrate or share important information even when requested, and has the worst messaging system- unable to send via the app, can only see urgent messages in app and only able to see once, cannot see add spouse/partner even though this is specifically for IVF purposes (as in my husband needed to know what was happening!), and the worst is that messages cannot be sent to the doctor. This was just a horrible experience all around, from day 1. Avoid the app!
6 people found this review helpful