Public Storage

4.4
40K reviews
1M+
Downloads
Content rating
Everyone
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About this app

We take the stress out of storage. Now we've made your self-storage experience even easier. With the Public Storage app, you have everything you need to manage your space in the palm of your hands: gate access, bill pay, account management, customer support and more!

OPEN GATES & DOORS:
Breeze right past the keypads at virtually every location. Just tap your phone and go. Once you’re within range of a gate, door, or elevator, you gain access to your self-storage space with a touch. So every visit to your Public Storage unit is speedier.

PAY YOUR BILL:
Monthly payments are a snap. Pay your bill or activate AutoPay with one tap. Get notified when rent is due so you’re always on time and freed from late fees.

KEEP YOUR ACCOUNT IN CHECK:
Manage one or multiple accounts and storage units, all in one place. Update your payment preferences and other settings without a call to customer service or visit to your local Public Storage facility.

TALK TO THE SUPPORT TEAM:
Get the help you need, right when you need it. Find answers to critical questions. Call for instant support from our friendly customer service team. Drop us a quick note for important, but less timely storage needs.

ABOUT PUBLIC STORAGE:
Since opening our first self-storage location in 1972, we’ve grown to become the largest owner and operator of storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we have the space you need right in your neighborhood.

With storage spaces of all sizes, there’s always a storage unit near you that lets you make room in your garage or basement, store your car or RV and find a temporary place for your furniture. Plus, flexible month-to-month contracts mean you can adjust your storage space to your short-term or long-term needs.
Updated on
Jun 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
Committed to follow the Play Families Policy

Ratings and reviews

4.4
39.1K reviews
Vincent Jacobi
June 2, 2024
Junk. The "Access" feature broke with the update (it used to work). Now even when my Bluetooth is turned on and not connected to other devices, I always get a message stating "Looks like your Bluetooth is turned off. You need to turn it on to use this feature." I've enabled all permissions the app asks for, uninstalled, restarted my phone. reinstalled the app, same problem. Frustrating. App is useless to me now.
7 people found this review helpful
Did you find this helpful?
Public Storage Apps
June 6, 2024
Hi Vincent, There was a recent update to the app. Please uninstall the app and re-install, enabling all permissions when prompted. Enabling all permissions is necessary to open gates/doors/elevators or use any other features with the App. If you are still having issues, please let us know your account info and issue at support@publicstorage.com.
Brendan Anthony
June 4, 2024
Wahahaa! Most recent update broke Bluetooth access on my Samsung Galaxy S9 phone... When Tha App requests permission to use Bluetooth, even though we can select ALLOW, it gets switched to DENIED. Then, looking in the permissions manager for the App, Bluetooth is not even an option to turn on/off. This means we can't open gates, doors, etc. Brilliant!
1 person found this review helpful
Did you find this helpful?
Public Storage Apps
June 6, 2024
Hi Brendan, Please uninstall the app and re-install, enabling all permissions when prompted. Enabling all permissions is necessary to open gates/doors/elevators or use any other features with the App. If you are still having issues, please let us know your account information and issue at support@publicstorage.com.
Ed Taylor
June 4, 2024
App is garbage. It was working fine before the update but now, the Bluetooth access does not work. Will give message saying "looks like your Bluetooth is turned off" even though it is on. I have uninstalled and reinstalled this app three times. Each time it asks for the permissions of location and Bluetooth. When I press allow for location it says accepted. But, when I press allow for Bluetooth. It says denied. Do better Public Storage! FIX YOUR APP!!!
6 people found this review helpful
Did you find this helpful?
Public Storage Apps
June 6, 2024
Hi Ed, Please uninstall the app and re-install, enabling all permissions when prompted. Enabling all permissions is necessary to open gates/doors/elevators or use any other features with the App. If you are still having issues, please let us know your account information and issue at support@publicstorage.com.

What's new

Introducing the improved Public Storage App version 2.0, featuring a fresh color palette, streamlined AutoPay setup, and improved navigation for ultimate ease of use. Plus, with the addition of your detailed property map, locating your unit is now simpler than ever. Experience the customer-exclusive upgrade today.