SAB Mobile

The Saudi Awwal Bank

About this app

Welcome to SAB Mobile - Saudi Awwal Bank Digital Banking Application!

Enjoy the ease, privacy and convenience of online personal banking anywhere and anytime with SAB Mobile by Saudi Awwal Bank.

Manage your finances, track your spending, transfer funds, explore and apply for our banking products and enjoy many other services, all within one app.

To benefit from the app, register or log in using any of the several logging-in methods provided by SAB.

SAB Mobile allows you to benefit from many services, including:
Account services:
• View and manage your accounts
• Open new current and saving accounts
• Request and download your digital banking documents
• Download your e-statements
• Share your IBAN
SAB Banking Products:
• Apply for the best Credit Card for you
• Apply for Home Finance
• Apply for Personal financing
SAB 360° Services to manage your finances:
• Track your spending
• Build and manage your budgets
• Create hashtags to manage your spending
• Manage your spending through the Cash Wallet
Bill payment/ Government Services:
• Add, manage and Pay your bills
• Pay your traffic fines
• Pay your government services fees
• Pay Esal Payments
• Bulk Bill Payment
Transfers:
• Add, activate and manage beneficiaries
• Transfer funds between your own SAB accounts
• Transfer to any other SAB account
• Perform local and international transfers
• Mobile Wallet transfers and Cash Out services
• Register in instant transfer service and manage your Aliases
• Schedule future transfers
Card services:
• SAB Aqsat program
• Apply for Supplementary Card
• Apply for Umlaty Card
• Issue and view Virtual Cards
• Pay Credit Card
• Control the Online Payments Limit
SAB Loyalty Program:
• View your points summary
• Redeem points and Cashback services
• View your earned Qitaf points, Fursan miles and Emirates miles
Different log-in Methods:
• Username, Password and OTP
• Face ID, Touch ID
• Quick Access Pin
• Digital Secure Key
Other assistive services:
• SAB Chat service for instant conversations with customer service representatives
• SAB Bot service to answer your inquiries about SAB products and services
• Messages and complaints service that allows you to inquire about the services provided to you and raise your complaints to be handled by our team

SAB Mobile introduces an all-new dashboards concept - a more interactive experience, designed to meet all of your personal banking needs.
• Main Dashboard, where you can access your financials and view your cash holding and debt in addition to different category notifications.
• Account Dashboard, where you can view all your transactions, access your statements, and share your IBAN.
• Bills and Payments Dashboard, where you can manage all your bills, including SADAD bills.
• SAB 360° Dashboard, where you can view your overall spend, your budget, your tags and cash wallet.

Ratings and reviews

App is mediocre at its best. It does the job, but the user experience is terrible. The app is very laggy and gives you the feeling something has gone wrong, is going wrong, or will go wrong. Also, most important of all, why on earth does it not have a refresh option?! Either by dragging the screen down or by pressing a dedicated button. Currently, to observe any new changes on balances or transactions, you need to log out and back in again! This is primitive!

App is very outdated, slow and buggy compared to other apps in thr region and other GCC countries. Takes up to 5 minutes to sign in and then the app isn't always updated to show latest (3 days pass and doesn't show the actual amount in my account or the recent transactions). Also very difficult to navigate through the app and a pain when making local transfers.

Pathetic services for some last 2 to 3 years by the bank, in the ivr there is no option to talk to agent and in a menu the self service systems are mostly not completing the operations due to technical difficulties. Their management trying to report good numbers will be putting great csat scores by faking the numbers or giving strange reasons to ceo but in actual you are stuck with their bad services. When one tries to login through laptop the slow login process makes 10 minutes task 40 minute

What's new

This release offers:
-Introducing a brand new design for SAB Mobile application
-Performance improvements
-Requesting promissory note for your personal and home finance
-Requesting a deferral for your personal finance
-Viewing and downloading VAT Invoices