
Ben K.
Guys, come on. You can't review order details? That's my biggest issue. The EBB I went to couldn't find my order and kept suggesting I had ordered from the wrong store (it turned out it was there, sitting out of the way, but no one remembered the order so it took a little while to find). Because I could not review order details, I couldn't confirm location. Also, you have to add funds instead of just doing instant transactions? Bleh.
4 people found this review helpful

Nancy Mansfield
It's a good app to pay with, but I never use it for anything else because there is no customization. Their app states "To ensure speedy service, customization in the app is limited. Full customization is offered in the bakery." This makes no sense. If one orders ahead, the store has time to fill the order and it's ready when one arrives. Otherwise if ordered in the drive thru it takes longer. Einstein's has it backward. Every other food app allows customization because it is faster.
17 people found this review helpful

Florence Lum
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Very convenient for ordering ahead of time and you can save some money with rewards points, until you lose the reward points and not get the free items that you earned. And what a waste of time and money to order pickup online and not have the particular order available when you arrive to pickup your order. And can't get a refund in person but have to request a refund through the mobile app, very frustrating.
8 people found this review helpful